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Retail Sales Associate
American Freight
Location : Orlando, FL, 32801
Job Type : Full Time
Date Posted : 1 December 2025
Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Orlando's retail market is bustling, making retail sales associate roles at American Freight fairly competitive. Job seekers often need strong customer service skills and flexibility in scheduling to stand out, especially with part-time and full-time options available in this vibrant sales environment.
While formal certifications aren't mandatory, Orlando-based candidates benefit from customer service workshops and retail management courses that enhance sales techniques. Engaging in local retail-focused training can improve familiarity with regional consumer habits, giving applicants an edge at American Freight.
Expect to engage customers actively, assist with product selections, maintain an organized sales floor, and handle transactions efficiently. Your role will also include leveraging technology to check inventory and support online order processes, ensuring a seamless shopping experience.
Starting in retail sales opens doors to supervisory roles or specialized retail operations positions. In Orlando's dynamic market, gaining expertise in customer engagement and sales metrics can lead to management opportunities within stores like American Freight or larger retail chains.
Strong communication, adaptability to flexible schedules, and technology proficiency are vital. Additionally, understanding product knowledge and inventory systems will enhance your ability to meet customer needs effectively in Orlando’s competitive retail environment.
American Freight emphasizes consultative sales and proactive customer support, coupled with flexible scheduling options. Their focus on merchandise knowledge and teamwork creates a collaborative atmosphere distinct from other retailers in the Orlando area.
Yes, American Freight provides flexible part-time roles designed to fit evening and weekend schedules. This flexibility is ideal for candidates balancing other commitments while gaining retail experience in Orlando’s thriving sales market.
Retail sales associates in Orlando typically earn between $11 and $15 per hour, depending on experience and shift flexibility. American Freight’s compensation aligns with this range, often complemented by performance incentives and benefits.
Orlando’s retail sales roles often emphasize tourism-driven customer interactions and flexible scheduling, while states like California or New York may demand higher sales quotas and specialized certifications. The cost of living also influences wages and job expectations regionally.
Adapting to fluctuating customer volumes and mastering point-of-sale technology quickly are common challenges. Preparing by enhancing communication skills and gaining familiarity with retail software will help you deliver excellent service and meet sales goals.
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