Balfour Beatty Investments - North America
Residential Maintenance Technician - Level III
Who we are
At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created whenWe Care—about our residents, our partners, our communities, and each other. Our culture of caring drives every aspect of our business, guiding us to always do the right thing and build meaningful connections as we fulfill the needs of our residents and partners with sincerity, empathy, and creativity.
Our Benefits
- Discretionary bonuses
- Medical and Dental Insurance 1st of the month following employment
- Health, Flexible Spending and Dependent Care Accounts
- Company paid life insurance
- 401K plan with employer matching
- Robust PTO to include, sick, floating holidays, vacation, and personal days
- 2 Volunteer Days per year
- Company paid short-term and long- term disability, parental leave.
- And more!
About the role
The Maintenance Technician is integral to meeting this objective, with responsibility for maintaining the overall physical condition of the community and providing world-class service to our valued residents. Our Maintenance Technicians diagnose maintenance issues, make necessary repairs and ensure all resident service requests and other community maintenance is completed in a timely manner
You may be eligible for a $500 net sign on bonus to be paid out in your first paycheck
About the Maintenance Technician Job Family
Balfour Beatty Communities' (BBC) Maintenance Technician Job Family was established to provide a structure around the maintenance function at BBC. This new framework will create levels around roles and responsibilities, while also attracting, retaining, and growing our maintenance employees! Come grow with us!
Each level has their own requirements as defined in the job description and have a training plan set in place to help you achieve the next level. The Maintenance Job Family has the following levels:
- Maintenance Trainee
- Maintenance Technician I
- Maintenance Technician II
- Maintenance Technician III
What you'll be doing
- Oversees one or more assets and supervise general maintenance engineers and technicians. Usually also has specific property maintenance responsibilities, including, but not limited to general maintenance and orderliness of property HVAC, mechanical, electrical, utilities and lighting systems. Including inspections and repairs. Experience level to direct mechanics, technicians, and outside contractors on assigned projects. Controls inventory of parts and equipment. Coordinate all Maintenance related / contractor activities.
- Ensuring the successful execution of all company safety and environmental policies and procedures.
- Delivering the highest level of resident satisfaction through responsive, consistent, positive and professional interactions.
- Working a rotating on call schedule to have 24/7 maintenance coverage
Who we're looking for
Qualified candidates will have:
- High school diploma or GED graduate level
- Minimum of 7 years of maintenance experience with no certificationsor4 years’ experience with EPA 608 Universal required.
- Approved designations or degree/license/certification(s) in at least one of the following
- HVAC, Plumbing, Electrical, Appliance Repair Certification or Carpentry.
- Demonstrated strong customer service skills
- Advanced knowledge in at least one of the following disciplines: electrical, plumbing, HVAC, carpentry.
- Ability to diagnose problems and implement repairs
- Ability to perform Quality Control on work and repairs completed
- Demonstrated ability to train on skill trades
- Demonstrated strong written and verbal communication skills.
- Strong time management skills.
- Ability to provide guidance and training to less senior technicians. Strong customer service skills.
- Required training for Maintenance Tech III completed within 15 months of hire/promotion date.
- Valid, state-issued driver’s license with a safe driving record is required.
Typical Physical Demands:
Regularly use hands to manipulate tools, machinery, equipment, supplies, and office equipment. Frequently stand, reach with hands and arms, climb ladders, balance, and stoop. Sit and stand to do clerical work. Regularly lift and move equipment and supplies up to 50-75 lbs.
Typical Work Conditions:Work is performed in and outside a maintenance/machinery environment and in and outside residential properties. Employee frequently interacts directly with residents, maintenance, and communities’ staff during the workday.
Balfour Beatty Communities is part of Balfour Beatty Investments and Balfour Beatty, plc, an international group that finances, develops, builds, and maintains infrastructure assets.
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Freqently Asked Questions
In Pensacola, certifications like EPA 608 Universal, HVAC, plumbing, and electrical licenses significantly enhance a Residential Maintenance Technician's profile. Local employers prioritize these qualifications due to strict safety codes and the diverse climate challenges affecting residential properties in Florida.
Expect a mix of hands-on repairs, inspections, and coordinating contractor activities for properties around Pensacola. Technicians often juggle HVAC, electrical, plumbing, and general maintenance tasks, plus emergency calls during rotating on-call shifts to maintain community standards.
Growth usually involves mastering technical certifications and leadership skills, such as supervising teams or managing multiple properties. In companies like Balfour Beatty Campus Solutions, advancement includes formal training plans that prepare technicians for roles with broader responsibility or specialization.
Yes, Balfour Beatty Campus Solutions provides discretionary bonuses, comprehensive insurance starting early, volunteer days, and structured training programs, distinguishing it from competitors in Pensacola's residential maintenance job market.
The company emphasizes sincere resident interactions, promoting empathy and reliability. Technicians contribute by promptly addressing maintenance needs while fostering positive community relations, reflecting the company’s culture of caring deeply about residents and partners.
Pensacola shows steady demand for skilled maintenance technicians, but competition is moderate. Candidates with advanced certifications and multi-trade expertise tend to stand out due to the region’s diverse property needs and Balfour Beatty's emphasis on specialized skills.
Most technicians benefit from relatively short commutes in Pensacola due to urban sprawl and community clustering. However, traffic during peak hours can influence shift scheduling, especially for technicians on rotating on-call duties requiring quick response times.
Residential Maintenance Technicians in Pensacola typically earn between $42,000 and $55,000 annually, depending on experience, certifications, and company benefits. Balfour Beatty Campus Solutions offers competitive compensation aligned with this market, often supplemented by bonuses.
Balfour Beatty emphasizes a structured career ladder with distinct levels and training plans, fostering employee growth. Their focus on community care and resident satisfaction also sets the role apart, requiring technicians to balance technical skills with strong interpersonal abilities.
Technicians here manage not only routine repairs but also supervise contractors and coordinate multi-trade maintenance across assets. The role requires adherence to company safety policies and a high standard of resident service, demanding both technical proficiency and leadership.
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