Jobloria
Apartment Concierge
InterSolutions
Location : Baltimore, MD, 21202
Job Type : Full Time
Salary : $17 - $18/hr
Date Posted : 1 December 2025
InterSolutions https://cdn.haleymarketing.com/templates/62336/logos/InterSolutions_Trademark-squ.png https://www.intersolutionsinc.com https://www.intersolutionsinc.com USD 17 18 HOUR true
Baltimore , MD 21201 US
Apartment ConciergeBaltimore , MD 21201 US
2025-10-31 2025-12-20 Position: Property Management Job Number: 478011 Pay Rate: $17 - $18/hr Position: Concierge Office: Baltimore
Job Description
Job Position: Concierge
Location: Baltimore, MD 21201
Pay Rate: $17 - $18/hr
Shift:
Description:
Now Hiring: Apartment Concierge Associates!
Are you a skilled multitasker with a passion for customer service? InterSolutions is seeking Concierge professionals to provide top-tier service at apartment communities. If you enjoy interacting with people and creating a welcoming atmosphere, this could be the perfect role for you!
Why Join InterSolutions?
We offer everything you need to launch or grow your career in property management, including:
Primary Responsibilities Include:
Create a friendly and welcoming environment for residents and guests
Oversee the lobby and front desk area, answering calls and assisting residents, guests, and vendors
Provide first-line support for resident requests, concerns, and service inquiries
Follow up on completed service requests to ensure resident satisfaction
Respond to emergency situations by following proper protocols and contacting the appropriate services
Monitor and maintain common areas, ensuring cleanliness and organization
If you re professional, friendly, and ready to make a difference in a residential community, apply today and start your career with InterSolutions!
Requirements:
Previous customer service experience
Strong phone etiquette and excellent communication, organization, and management skills
Highly detail-oriented and responsible
Excellent follow-up and follow-through skills
Self-motivated with the ability to work independently with minimal supervision
Skilled in handling difficult situations and enforcing guidelines diplomatically
Proficiency in Microsoft Word, Outlook, Excel, and data entry
Ability to stand for 70% of the time and lift packages up to 20 lbs.
Ability to work weekends as required
InterSolutions has several health insurance options available to employees, their spouses and dependents, the cost of which will vary depending on the coverage selected. InterSolutions also provides paid sick/safe leave as required by law.
Job Position: Concierge
Location: Baltimore, MD 21201
Pay Rate: $17 - $18/hr
Shift:
Description:
Now Hiring: Apartment Concierge Associates!
Are you a skilled multitasker with a passion for customer service? InterSolutions is seeking Concierge professionals to provide top-tier service at apartment communities. If you enjoy interacting with people and creating a welcoming atmosphere, this could be the perfect role for you!
Why Join InterSolutions?
We offer everything you need to launch or grow your career in property management, including:
- 24/7 support
- Opportunities for permanent placement with top communities
- Referral bonuses for bringing new talent onboard
Primary Responsibilities Include:
Create a friendly and welcoming environment for residents and guests
Oversee the lobby and front desk area, answering calls and assisting residents, guests, and vendors
Provide first-line support for resident requests, concerns, and service inquiries
Follow up on completed service requests to ensure resident satisfaction
Respond to emergency situations by following proper protocols and contacting the appropriate services
Monitor and maintain common areas, ensuring cleanliness and organization
If you re professional, friendly, and ready to make a difference in a residential community, apply today and start your career with InterSolutions!
Requirements:
Previous customer service experience
Strong phone etiquette and excellent communication, organization, and management skills
Highly detail-oriented and responsible
Excellent follow-up and follow-through skills
Self-motivated with the ability to work independently with minimal supervision
Skilled in handling difficult situations and enforcing guidelines diplomatically
Proficiency in Microsoft Word, Outlook, Excel, and data entry
Ability to stand for 70% of the time and lift packages up to 20 lbs.
Ability to work weekends as required
InterSolutions has several health insurance options available to employees, their spouses and dependents, the cost of which will vary depending on the coverage selected. InterSolutions also provides paid sick/safe leave as required by law.
Are you sure you want to apply for this job?Please take a moment to verify your personal information and resume are up-to-date before you apply.
Freqently Asked Questions
Baltimore's property management sector is experiencing moderate growth, with apartment concierge openings increasing steadily. Candidates with strong customer service skills and local knowledge tend to have an advantage given the city's urban residential demands and diverse community needs.
Concierges in Baltimore often navigate busy lobbies, manage urgent resident requests, and coordinate with local vendors. Handling emergency protocols in a city environment and maintaining a welcoming atmosphere despite high foot traffic are typical challenges requiring multitasking and diplomacy.
Effective communication, organization, and an eye for detail are critical. Proficiency in Microsoft Office, strong phone etiquette, and the ability to manage resident inquiries while upholding community standards define a successful concierge's toolkit.
Starting as a concierge can lead to roles like leasing agent or property manager. Gaining experience in resident relations and facility oversight builds a strong foundation for leadership positions in property management, especially within expanding residential communities.
InterSolutions provides competitive hourly wages, health insurance options for employees and their families, paid sick leave, and referral bonuses. Their 24/7 support and pathways to permanent placements with premier apartment communities enhance career stability.
InterSolutions emphasizes comprehensive training and hands-on support, fostering a professional environment tailored to Baltimore's residential market. Their focus on permanent placement opportunities and employee benefits distinguishes their concierge staffing solutions locally.
Typical pay ranges from $17 to $18 per hour, reflecting Baltimore's cost of living and property management standards. This compensation aligns well with entry to mid-level concierge roles, balancing responsibility with industry norms.
While formal certifications aren't always required, familiarity with local property management regulations and customer service credentials can boost employability. Knowledge of Baltimore's emergency protocols and community engagement practices is also highly valued.
Concierges primarily focus on resident interaction, front desk duties, and immediate service requests, contrasting with managers who oversee administrative and operational tasks. Their role centers on creating a welcoming environment and addressing on-the-spot concerns.
Applicants should ensure their resumes highlight customer service experience and multitasking skills. InterSolutions values candidates who can work independently, handle emergencies diplomatically, and are comfortable managing software like Microsoft Office, aligning with their community-focused approach.
Lexington Park, MDJobseekers are also searching for