Balfour Beatty Investments - North America
Residential Maintenance Technician - Level I
Who we are
At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created whenWe Care—about our residents, our partners, our communities, and each other. Our culture of caring drives every aspect of our business, guiding us to always do the right thing and build meaningful connections as we fulfill the needs of our residents and partners with sincerity, empathy, and creativity.
Our Benefits
- Discretionary bonuses
- Medical and Dental Insurance 1st of the month following employment
- Health, Flexible Spending and Dependent Care Accounts
- Company paid life insurance
- 401K plan with employer matching
- Robust PTO to include, sick, floating holidays, vacation, and personal days
- 2 Volunteer Days per year
- Company paid short-term and long- term disability, parental leave.
- And more!
About the role
The Maintenance Technician is integral to meeting this objective, with responsibility for maintaining the overall physical condition of the community and providing world-class service to our valued residents. Our Maintenance Technicians diagnose maintenance issues, make necessary repairs and ensure all resident service requests and other community maintenance is completed in a timely manner
You may be eligible for a $500 net sign on bonus to be paid out in your first paycheck
About the Maintenance Technician Job Family
Balfour Beatty Communities' (BBC) Maintenance Technician Job Family was established to provide a structure around the maintenance function at BBC. This new framework will create levels around roles and responsibilities, while also attracting, retaining, and growing our maintenance employees! Come grow with us!
Each level has their own requirements as defined in the job description and have a training plan set in place to help you achieve the next level. The Maintenance Job Family has the following levels:
- Maintenance Trainee
- Maintenance Technician I
- Maintenance Technician II
- Maintenance Technician III
What you'll be doing
- Provide maintenance support for general maintenance and orderliness of property HVA, mechanical, electrical, utilities and lighting systems. Including inspections and repairs
- Ensuring the successful execution of all company safety and environmental policies and procedures
- Delivering the highest level of resident satisfaction through responsive, consistent, positive, and professional interactions.
- Working a rotating on call schedule to have 24/7 maintenance coverage
Who we're looking for
Qualified candidates will have:
- High school diploma or GED graduate level
- 1-3 years of maintenance experience
- Basic trouble shooting skills
- Basic understanding on at least one of the following disciplines: electrical, plumbing, carpentry
- Ability to make repairs to resident homes to Company standards within time limits.
- Ability to learn quickly
- Certifications relevant to the region in which the technician works, for example: EPA 608, Boiler Certification, plumbing, electrical, appliance repair are obtained within 9 months of employment or promotion
- Required training courses completed within one (1) year of hire/promotion date.
- Valid, state-issued driver’s license with a safe driving record is required.
Typical Physical Demands:
Regularly use hands to manipulate tools, machinery, equipment, supplies, and office equipment. Frequently stand, reach with hands and arms, climb ladders, balance, and stoop. Sit and stand to do clerical work. Regularly lift and move equipment and supplies up to 50-75 lbs.
Typical Work Conditions:Work is performed in and outside a maintenance/machinery environment and in and outside residential properties. Employee frequently interacts directly with residents, maintenance, and communities’ staff during the workday.
Benefits:Discretionary bonuses, health/life insurance, retirement plan/401K contributions, paid time off, long-term, and short-term disability, paid parental leave.
Balfour Beatty Communities is part of Balfour Beatty Investments and Balfour Beatty, plc, an international group that finances, develops, builds, and maintains infrastructure assets.
#LI-BBcommunities
Freqently Asked Questions
Residential Maintenance Technicians in Williamsburg often work rotating on-call schedules to ensure 24/7 coverage. This means they must swiftly respond to urgent resident requests, using their troubleshooting skills in plumbing, electrical, or HVAC to resolve issues efficiently and maintain community safety and comfort.
A foundational understanding of trades like electrical, plumbing, and carpentry enables a Residential Maintenance Technician to diagnose and repair common issues quickly. This versatility helps maintain property standards, reduces downtime, and supports timely completion of resident service requests, enhancing overall community satisfaction.
Locally valued certifications include EPA 608 for refrigerants, plumbing licenses, and electrical credentials. Obtaining these within 9 months of hire can accelerate promotion from Technician I to higher levels, reflecting both compliance with state regulations and mastery of key maintenance disciplines.
Williamsburg’s older housing stock and humid climate pose challenges like moisture-related electrical issues and plumbing corrosion. Technicians skilled in preventive inspections and timely repairs help mitigate these problems, ensuring resident comfort and preserving property value.
Williamsburg’s demand for maintenance technicians is steady due to ongoing community developments. Candidates with hands-on experience, quick learning ability, and relevant certifications often stand out. Understanding local industry standards and maintaining a clean driving record enhances employability.
Beyond competitive pay, Balfour Beatty Campus Solutions provides discretionary bonuses, comprehensive medical and dental coverage starting the month after employment, and a 401k plan with employer matching. Their culture emphasizes empathy and meaningful connections, creating a supportive work environment.
The company has a structured technician job family with clear levels from trainee to Technician III. They offer defined training plans and encourage certifications, fostering skill development and internal promotion. This framework helps technicians grow professionally while contributing to community quality.
Residential Maintenance Technicians in Williamsburg typically earn between $38,000 and $48,000 annually, depending on experience and certifications. Entry-level technicians might start near the lower end, while those with specialized skills or higher levels can command salaries toward the upper range.
Technician I focuses on routine inspections, basic repairs across electrical, plumbing, and HVAC systems, and timely response to resident requests. Higher levels often involve complex troubleshooting, supervisory duties, and mentorship roles, reflecting greater technical expertise and leadership.
Emphasize hands-on maintenance experience, troubleshooting ability, and knowledge of electrical, plumbing, or carpentry disciplines. Certifications like EPA 608 or plumbing licenses and a valid driver’s license with a clean record are critical. Demonstrating a commitment to resident satisfaction aligns well with Balfour Beatty’s values.
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