The Warehouse Associate position exists to ensure effective movement and management of inventory between the dock, sales floor, product repair, customer pickup and delivery. This role ensures the proper evaluation and shipping of merchandise and managing inventory flow. The Warehouse Associate is also responsible to unload trailers (Receiving). Individual contributor within a designated unit.
Job Duties:
- Fills order requests, stage merchandise and load for timely shipments (Shipping).
- Evaluates products and moves to designated zones for processing (Receiving)
- Moves merchandise between dock, stockroom staging area, sales floor, customer pick-up or delivery, and removal of 'sold' merchandise from sales floor
- Audits and maintains accuracy of HFM (Hold for Merchandise) staging area
- Responsible for the assembly merchandise
- Assembles and disassembles fixtures for seasonal flexes or floor plan changes
- Processes receipts and ensures inventories are controlled, monitored, and logged
- Creates required documentation to log all shipments and deliveries to customers
- Ensures customer service through timely, attentive and friendly service during all customer pick-ups and inquiries
- Reports and responds to Store Management about unsafe and/or unethical conditions
- Develops "team" environment with the sales floor, providing timely movement of merchandise setting floor to presentation standards
- Protects Company assets by following company policies and direction for customer pick-up procedures
- Performs daily housekeeping, including cleaning and straightening, etc.
- Miscellaneous duties as required, including as extra sales help as needed once cross trained
- Moves merchandise between dock, sales floor, customer pick-up or delivery and removal of 'sold' merchandise from sales floor in a timely manner
- Maintains safe/clean receiving area
- Assists customers by delivering items to their car, assisting them in loading and securing of merchandise
Requirements:
Must be able to lift and move at least fifty (50) pounds in weight to maintain flow and replenishment of merchandise.American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment. The Company maintains an internal complaint procedure to address any concerns regarding the hiring process. Any complaints can be directed by email toTitleVIIcoordinator@americanfreight.usor by toll-free phone call at 1- 855-733-4357.
Freqently Asked Questions
Warehouse Associates in Chattanooga often balance dock receiving, sales floor movement, and customer pickups amid a busy retail environment. Local logistics pace and store dynamics influence tasks, making adaptability and timely merchandise handling essential compared to some larger metro areas.
While no strict certifications are mandated, familiarity with OSHA safety guidelines and forklift operation can boost employability in Chattanooga’s warehouse sector. Local employers value candidates who prioritize safe lifting practices and inventory accuracy to meet regional compliance.
A Warehouse Associate typically manages inventory flow, processes shipping and receiving, and interacts with customers during pickups. This role demands strong organizational skills and physical stamina, unlike general assistants who might focus more on basic support tasks without direct customer engagement.
Absolutely, the role offers hands-on experience in multiple warehouse operations like inventory control, merchandise staging, and customer service. This breadth builds a solid foundation for advancing into logistics coordination or supervisory roles within the warehousing industry.
In Chattanooga, full-time Warehouse Associates generally earn between $13 to $17 per hour, depending on experience and company scale. American Freight likely aligns with this market, offering competitive wages coupled with potential overtime pay for night or extended shifts.
American Freight encourages cross-training, enabling Warehouse Associates to gain exposure to sales assistance and fixture assembly. This multi-faceted approach fosters skill expansion, offering pathways into logistics, inventory management, or retail operations within the company.
Associates must handle diverse duties from unloading trailers to assisting customers with loading merchandise, requiring physical endurance and multitasking. The fast-paced environment demands vigilance in safety and accuracy to maintain inventory flow and customer satisfaction.
Chattanooga’s growing retail and distribution sectors have increased demand for warehouse logistics roles, but competition remains moderate. Candidates with proven lifting ability, inventory skills, and customer service experience often find favorable opportunities in this market.
Yes, lifting and moving items weighing 50 pounds or more is a common expectation to ensure efficient stock replenishment and order fulfillment. Physical readiness for such demands is crucial for maintaining workflow and meeting productivity targets.
Beyond standard inventory tasks, American Freight Associates engage directly with customers during pickups, assemble fixtures for floor changes, and manage 'hold for merchandise' areas. This blend of warehouse and retail support functions creates a dynamic, customer-focused role.