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Eligibility Administration Bureau Chief (SPSA, Opt 1)

Springfield, IL, US, 62704

Job Requisition ID:51379

Start Date:11/13/25Closing Date:12/01/2025Agency:Department of Healthcare and Family ServicesClass Title:SENIOR PUBLIC SERVICE ADMINISTR - 40070

BPIS:07743Skill Option:General Administration/Business Marketing/Labor/PersonnelBilingual Option:NoneSalary:Anticipated starting salary range $10500-$12500/based on experienceJob Type:SalariedCategory:Full TimeCounty:SangamonNumber of Vacancies:1Bargaining Unit Code:NoneMerit Comp Code:Term Appointment/ Agency

A resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position overview:

The Department of Healthcare and Family Services, Division of Eligibility is seeking to hire a motivated individual to serve as the Bureau Chief of Eligibility Administration. This position will oversee operations of the bureau which includes the Eligibility Audit, Personnel and Contract management sections. Additionally, this position will develop, recommend and implement program and operational policies, procedures, goals and objectives.

The ideal candidate will demonstrate their dedication to teamwork, the ability to work in a fast-paced, ever-changing environment, a strong supervisory background including experience managing staff, managing large scale operations, and the desire to promote and provide quality services on behalf of the State of Illinois

HFS values employees with different backgrounds, life experiences, and talents.

Employees receive a robust benefit package including:

  • Monday-Friday work schedule
  • Flexible work schedules are available in many program areas. (Remote work may be an option for certain positions.)
  • Health, Life, Vision, and Dental Insurance
  • Pension Plan
  • Paid Parental Leave
  • Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
  • Employees earn (12) paid Sick Days annually.
  • New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually.
  • Employees earn (3) paid Personal Days annually.
  • (13-14) paid holidays annually (based on start date)

If you are seeking a new opportunity, and this position appeals to you, please apply today!

At the Illinois Department of Healthcare and Family Services (HFS), we value staff as our greatest asset. We work in a spirit of teamwork to help millions of Illinoisans access high quality healthcare and fulfill child support obligations to advance their physical, mental, and financial well-being. We provide healthcare coverage for children and adults through Medicaid and other medical programs, and we help ensure that children receive financial resources from both their parents through Child Support Services. The HFS Office of the Inspector General investigates, audits and reviews program activity to ensure the integrity of our programs is maintained.

HFS is committed to promoting and preserving a workplace culture that embraces diversity, equity, and inclusion. We welcome and value employees with different backgrounds, life experiences, and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation. HFS is an equal opportunity employer.

Essential Functions

  • Subject to management approval, serves as Chief of the Bureau of Eligibility Administration by planning, directing,

    and evaluating the operations and activities of the bureau
  • Serves as full line supervisor
  • Provides leadership to Division managers/supervisors on personnel issues
  • Provides leadership to Division managers/supervisors on audit activites
  • Provides leadership on contract management
  • Serves as a Division liaison and spokesperson for the Bureau
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Minimum Qualifications

  • Requires knowledge, skill and mental development equivalent to completion of four (4) years of college
  • Requires prior experience equivalent to four (4) years of progressively responsible administrative experience in a public or business organization

Preferred Qualifications

  • Five (5) years of professional experience developing and implementing policies and procedures
  • Five (5) years of experience supervising staff
  • Five (5) years of professional experience overseeing developing and managing a major program for a state agency or public or private organization
  • Five (5) years of professional experience in a public or private organization maintaining confidentially and handling sensitive information with professionalism
  • Five (5) years of professional experience communicating with both internal and external stakeholders ensuring detailed analysis of work performed
  • Five (5) years of professional experience meeting deadlines with strong attention to detail and ability to utilize critical thinking skills while multi-tasking multiple projects

Conditions of Employment

  • Requires completion of background check and self-disclosure of criminal history
  • Requires the ability to utilize and maintain state issued equipment such as a laptop and/or cell phone
  • Requires ability to travel in the performance of duties, with overnight stays as appropriate
  • Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during state employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office

    of the Executive Inspector General for the Agencies of the Illinois Governor (OEIG) or may be subject to a fine
  • This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary

    of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings
  • The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description

Work Hours:Monday - Friday 8:30 a.m. - 5:00 p.m.Work Location:201 South Grand Ave E Springfield, IL 62704-3803Email:HFS.DMPApps@illinois.govPosting Group:Leadership & Management

Revolving Door:

Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during State employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (“OEIG”) or may be subject to a fine.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com

Nearest Major Market:Springfield