Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Retail sales associate positions in Gurley, AL, often feature a more community-focused customer base and potentially less competition than urban centers. The pace can be steadier, with opportunities to build personal customer relationships, differing from the fast turnover and broader diversity of clientele found in bigger markets.
While formal certifications aren't typically mandatory for retail sales associates in Gurley, familiarity with point-of-sale systems and customer service training can enhance job prospects. Additionally, knowledge of local consumer preferences and state regulations can make candidates stand out in Alabama’s retail environment.
Expect to engage customers proactively, identify their needs, and suggest suitable products while maintaining the sales floor’s organization. Handling transactions accurately, staying up-to-date on product knowledge, and collaborating with team members to achieve sales goals are also key duties.
Strong communication and interpersonal skills top the list, along with adaptability to fast-changing stock and customer demands. Being tech-savvy with POS systems and online inventory tools complements product knowledge, enabling sales associates to meet and exceed performance benchmarks.
Retail sales associates often progress to roles like store supervisor, department manager, or even regional sales coordinator. Gaining expertise in customer service, inventory management, and sales analytics can open doors to leadership positions within retail organizations.
American Freight emphasizes a consultative selling approach, requiring associates to understand product features and delivery options thoroughly. Candidates should be prepared for flexible schedules and a team-oriented environment focused on maintaining a well-merchandised sales floor.
American Freight’s retail sales associates balance proactive customer engagement with merchandising and inventory tasks, often leveraging technology to support sales. The company’s focus on offering delivery and installation services adds complexity compared to standard retail roles.
In Gurley, AL, retail sales associates typically earn between $10 and $15 per hour depending on experience and shift flexibility. Full-time roles may include benefits, and part-time positions often offer adaptable schedules to accommodate various availability.
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