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Retail Sales Associate
American Freight
Location : Graysville, TN, 37338
Job Type : Full Time
Date Posted : 2 December 2025
Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
In Graysville, TN, retail sales associates balance proactive engagement with efficient product knowledge to assist customers during peak hours. They often use store technology to check inventory and offer tailored solutions, ensuring smooth transactions while maintaining an organized sales floor.
Successful retail sales specialists in rural areas like Graysville often excel in personalized customer service and adaptability. They must understand local preferences, manage diverse tasks from stocking to sales, and embrace technology to meet customer expectations despite smaller, community-focused store environments.
Starting as a retail sales associate opens doors to supervisory roles, inventory management, or merchandising specialist positions. Gaining experience in customer interaction and sales metrics often leads to opportunities in store management or regional sales coordination.
At American Freight, retail sales associates benefit from a flexible schedule and a team-oriented environment. The company emphasizes consultative selling, encouraging associates to use technology and product expertise to enhance customer experiences beyond routine sales tasks.
American Freight expects retail sales associates to leverage website navigation and point-of-sale systems efficiently, enabling them to assist customers even when items aren't physically available. This tech-savvy approach helps bridge in-store service with online inventory, enhancing overall shopping convenience.
Graysville's retail sector has seen modest hiring activity, with demand for retail sales associates stable but not saturated. Candidates with flexible schedules and strong customer service skills find an advantage, especially with companies like American Freight focusing on consistent associate performance.
Given Graysville’s rural layout, most retail sales associates rely on personal vehicles for commuting. Public transit options are limited, so having dependable transportation is crucial to maintain punctuality and accommodate flexible or weekend shifts.
Retail sales associates in Graysville usually earn between $10 and $14 per hour, influenced by experience and company policies. American Freight offers competitive wages within this range, often complemented by employee discounts and potential performance incentives.
Applicants should emphasize customer service experience, adaptability to flexible scheduling, basic tech proficiency like POS systems, and knowledge of merchandising standards. Demonstrating reliability and teamwork aligns well with retail roles in Tennessee’s market.
Daily tasks include engaging customers with product insights, restocking shelves to maintain visual appeal, processing transactions accurately, and collaborating with team members to resolve customer inquiries. The role blends hands-on sales with operational upkeep to sustain store standards.
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