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Retail Sales Associate
American Freight
Location : Churubusco, IN, 46723
Job Type : Full Time
Date Posted : 2 December 2025
Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Success as a retail sales associate in Churubusco hinges on strong interpersonal communication, product knowledge, and adaptability to technology like point-of-sale systems. Being proactive in identifying customer needs and having flexible availability for varied shifts also greatly enhance performance in this role.
Starting as a retail sales associate often opens doors to supervisory positions, merchandising, or inventory management. With experience, one may progress toward store management or specialized roles like retail operations associate, leveraging customer service expertise and sales skills.
While customer interaction remains constant, duties can differ depending on store size and inventory. Tasks range from assisting customers with product selection to handling returns and maintaining merchandise displays, with some locations emphasizing technology use to support online order fulfillment.
American Freight emphasizes ongoing learning, integrating both product knowledge and sales techniques tailored to their merchandise. Their training also includes technology navigation to enhance customer service, setting them apart by fostering a supportive environment for skill advancement.
Beyond sales aptitude, American Freight values flexibility in scheduling, a team-oriented mindset, and a strong commitment to diversity and inclusion. Candidates who demonstrate proactive customer engagement and adaptability tend to thrive within their retail teams.
Churubusco’s retail job market reflects moderate competition, influenced by local economic factors and seasonal demand. Employers often seek associates with flexible availability and customer service skills to maintain steady operations during peak shopping periods.
Retail sales associates in Churubusco typically earn between $11 and $15 per hour, depending on experience and shift flexibility. American Freight offers competitive wages aligned with regional standards, often complemented by performance incentives and flexible scheduling.
Churubusco roles often involve closer community interaction and a more personalized customer approach, contrasting with the high-paced, volume-driven environment of Indianapolis. This affects daily rhythms, with associates in smaller towns balancing multitasking and local customer service nuances.
American Freight stands out by integrating technology to assist customer solutions, even when products aren't physically in-store, and by promoting a diverse and inclusive work culture. Their focus on consultative selling and flexible scheduling creates a unique workplace experience.
The company’s dedication to equal employment ensures a fair hiring approach, welcoming diverse applicants without discrimination. This policy guarantees that all candidates, regardless of background, have equal access to roles and development opportunities within American Freight.
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