Ralph Lauren
Career Opportunity
PT Brand Ambassador - Seasonal
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Position Overview
Essential Duties & Responsibilities
Motivated to drive their business day to day and achieve daily, weekly, monthly sales goals.Proactively drives business through focusing on the customer at the core of all decisionsSupports company initiativesParticipates in team training to execute business resultsUtilizes "More Ways to Shop" to drive business results and supports use of new technologyRepresents the customer experience expectations in storeDelivers a consistent experience aligned to RL Brand expectations by supporting the company and store visionChampion of RL core valuesSupports a collaborative environment with the customer at its coreEngages in networking to start to build a clienteleProvides on going feedback to Management on successes and opportunitiesStrengthen customer connectivity with alternative paths to purchase by supporting alternative purchasing processes - Gladly, Click to Zoom, JRNI, Ship to Home.Broaden customer accessibility to product discovery - QR codes, digital catalogs, virtual stores.Provides necessary feedback to Management on category opportunities or needs.Ensures sales floor and all store standards are met at all time.Experience, Skills & Knowledge
Retail experience or similar industry experience in a complex, high-volume or high-profile specialty environment preferredAbility to effectively communicate with customers and store personnelAbility to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderatelyAbility to operate the register, stand, move and walk for multiple hoursAbility to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)Ability to build and maintain positive working relationships with customers, management and co-workers.Freqently Asked Questions
Napa’s luxury retail sector, including brands like Ralph Lauren Corporation, has moderate demand for part-time brand ambassadors. The competition is influenced by Napa’s tourist-driven economy and seasonal peaks, making it a strategic location for candidates to showcase strong customer engagement skills and local wine country knowledge.
While formal certifications aren’t mandatory, Napa employers value hospitality and customer service courses, especially those focused on luxury retail and wine country clientele. Completing local retail workshops and networking events can set candidates apart for roles like PT Brand Ambassador with Ralph Lauren.
Excelling as a Pt Brand Ambassador involves nuanced interpersonal skills, a deep understanding of brand storytelling, and proactive client engagement. It’s about creating memorable experiences that align with Ralph Lauren’s prestige while driving sales through personalized recommendations and digital retail tools.
Part-time roles often serve as gateways to full-time positions or supervisory opportunities. They provide crucial hands-on experience in customer interaction and brand representation, which are key stepping stones for advancing within companies like Ralph Lauren Corporation.
Daily tasks include engaging customers with personalized service, managing the sales floor’s visual appeal, utilizing digital platforms for alternative purchasing methods, and collaborating with team members to meet dynamic sales goals, all while embodying the brand’s core values.
Ralph Lauren Corporation emphasizes a supportive environment, providing access to team training, new technology tools like virtual stores, and opportunities to build clientele. This approach helps part-time brand ambassadors thrive by aligning personal growth with company initiatives.
The average hourly wage for part-time brand ambassadors in Napa’s luxury retail market typically ranges between $15 and $22, factoring in seasonal adjustments. Pay rates at Ralph Lauren may also include performance incentives tied to sales achievements.
Ralph Lauren leverages digital catalogs, QR codes, and virtual stores to broaden product discovery, enabling ambassadors to offer seamless, innovative shopping experiences. Such tools empower part-time brand ambassadors to meet modern consumer expectations effectively.
Ralph Lauren fosters a brand-aligned culture emphasizing core values, collaboration, and customer-centric approaches. Compared to other local retailers, the focus on luxury brand storytelling and use of cutting-edge retail technology distinguishes its part-time ambassador roles.
This role demands a blend of enthusiasm, adaptability to seasonal shifts, and proficiency in both traditional and digital customer engagement methods. Embracing Ralph Lauren’s iconic brand identity while navigating Napa’s unique market dynamics sets this position apart.
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