Balfour Beatty Investments - North America
Residential Maintenance Technician - Level III
Who we are
At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created whenWe Care—about our residents, our partners, our communities, and each other. Our culture of caring drives every aspect of our business, guiding us to always do the right thing and build meaningful connections as we fulfill the needs of our residents and partners with sincerity, empathy, and creativity.
Our Benefits
- Discretionary bonuses
- Medical and Dental Insurance 1st of the month following employment
- Health, Flexible Spending and Dependent Care Accounts
- Company paid life insurance
- 401K plan with employer matching
- Robust PTO to include, sick, floating holidays, vacation, and personal days
- 2 Volunteer Days per year
- Company paid short-term and long- term disability, parental leave.
- And more!
About the role
The Maintenance Technician is integral to meeting this objective, with responsibility for maintaining the overall physical condition of the community and providing world-class service to our valued residents. Our Maintenance Technicians diagnose maintenance issues, make necessary repairs and ensure all resident service requests and other community maintenance is completed in a timely manner
You may be eligible for a $500 net sign on bonus to be paid out in your first paycheck
About the Maintenance Technician Job Family
Balfour Beatty Communities' (BBC) Maintenance Technician Job Family was established to provide a structure around the maintenance function at BBC. This new framework will create levels around roles and responsibilities, while also attracting, retaining, and growing our maintenance employees! Come grow with us!
Each level has their own requirements as defined in the job description and have a training plan set in place to help you achieve the next level. The Maintenance Job Family has the following levels:
- Maintenance Trainee
- Maintenance Technician I
- Maintenance Technician II
- Maintenance Technician III
What you'll be doing
- Oversees one or more assets and supervise general maintenance engineers and technicians. Usually also has specific property maintenance responsibilities, including, but not limited to general maintenance and orderliness of property HVAC, mechanical, electrical, utilities and lighting systems. Including inspections and repairs. Experience level to direct mechanics, technicians, and outside contractors on assigned projects. Controls inventory of parts and equipment. Coordinate all Maintenance related / contractor activities.
- Ensuring the successful execution of all company safety and environmental policies and procedures.
- Delivering the highest level of resident satisfaction through responsive, consistent, positive and professional interactions.
- Working a rotating on call schedule to have 24/7 maintenance coverage
Who we're looking for
Qualified candidates will have:
- High school diploma or GED graduate level
- Minimum of 7 years of maintenance experience with no certificationsor4 years’ experience with EPA 608 Universal required.
- Approved designations or degree/license/certification(s) in at least one of the following
- HVAC, Plumbing, Electrical, Appliance Repair Certification or Carpentry.
- Demonstrated strong customer service skills
- Advanced knowledge in at least one of the following disciplines: electrical, plumbing, HVAC, carpentry.
- Ability to diagnose problems and implement repairs
- Ability to perform Quality Control on work and repairs completed
- Demonstrated ability to train on skill trades
- Demonstrated strong written and verbal communication skills.
- Strong time management skills.
- Ability to provide guidance and training to less senior technicians. Strong customer service skills.
- Required training for Maintenance Tech III completed within 15 months of hire/promotion date.
- Valid, state-issued driver’s license with a safe driving record is required.
Typical Physical Demands:
Regularly use hands to manipulate tools, machinery, equipment, supplies, and office equipment. Frequently stand, reach with hands and arms, climb ladders, balance, and stoop. Sit and stand to do clerical work. Regularly lift and move equipment and supplies up to 50-75 lbs.
Typical Work Conditions:Work is performed in and outside a maintenance/machinery environment and in and outside residential properties. Employee frequently interacts directly with residents, maintenance, and communities’ staff during the workday.
Balfour Beatty Communities is part of Balfour Beatty Investments and Balfour Beatty, plc, an international group that finances, develops, builds, and maintains infrastructure assets.
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Freqently Asked Questions
In Union Bridge, MD, proficiency in HVAC, electrical, plumbing, and carpentry is crucial for a Residential Maintenance Technician. Mastery of EPA 608 certification is often expected. These skills allow technicians to handle diverse repair tasks effectively, meeting local housing maintenance standards and resident expectations.
Advancement often starts at trainee or entry-level, moving through technician levels I to III. Gaining certifications like HVAC or plumbing licenses and honing leadership abilities can lead to supervisory roles. Continuous training and experience with complex systems help technicians grow within maintenance careers.
Yes, EPA 608 universal certification is highly valued in Maryland, particularly for HVAC roles. Additional certifications in electrical, plumbing, or appliance repair can significantly enhance job competitiveness, reflecting compliance with state regulations and boosting technical credibility.
At Balfour Beatty Campus Solutions, the role integrates leadership by supervising general maintenance staff, emphasizing community care, and ensuring safety compliance. The company offers structured career levels and values empathy alongside technical skills, fostering a supportive work environment.
Indeed, Balfour Beatty provides discretionary bonuses, comprehensive medical and dental coverage starting soon after hire, and robust PTO options including volunteer days. These perks, combined with 401k matching and disability coverage, create a holistic benefits package enhancing employee well-being.
Residential Maintenance Technicians in Union Bridge, MD, typically earn between $45,000 and $60,000 annually, depending on experience and certifications. Level III technicians or those with specialized credentials often command salaries toward the higher end of this range, reflecting their advanced skills.
Union Bridge experiences steady demand for skilled maintenance technicians due to ongoing residential development. However, competition remains moderate as many applicants possess the necessary certifications, making specialized skills and experience key differentiators during hiring.
Technicians often navigate variable work conditions, balancing indoor and outdoor tasks, climbing ladders, and lifting heavy equipment. Additionally, responding promptly to resident requests while coordinating with contractors demands strong communication and time management skills.
Daily activities include diagnosing and repairing HVAC, electrical, plumbing, and appliance issues, supervising junior staff, managing maintenance inventories, and ensuring safety protocols are followed. Effective resident interaction is vital to maintain high satisfaction levels.
The company offers structured training plans tailored to each technician level, encouraging skill enhancement and career growth. They emphasize mentorship, safety compliance, and technical proficiency, creating pathways for advancement within the maintenance technician family.
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