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Assistant Store Manager
American Freight
Location : Franklin, OH, 45005
Job Type : Full Time
Salary : $45,000 to $62,000 per year
Date Posted : 2 December 2025
Assistant Store Manager
Posting Details
Job Details
Description
The Assistant Store Manager supports the Store Manager in the achievement of driving sales, credit, miscellaneous revenue, expense management, and planned cost recovery goals. The Assistant Store Manager ensures that corporate programs and policies are executed in a way that maximizes store cost recovery, through superior customer service with both Associate and asset productivity. The Assistant Store Manager ensures that the store's presentation standards are maintained at the highest possible level. The Assistant Store Manager is also a role model within the unit for abiding by and holding others accountable to the overall business practices.
- Leads by example with the highest level of integrity
- Leads the store to ensure achievement of business goals in revenue, expense reduction, cost recovery, customer satisfaction, inventory shrinkage and Associate morale
- Manages Human Resources (HR) transactional processes in staffing and training; assists in action plans to improve overall individual and store performance
- Selects, coaches, and develops strong and effective management and Supervisor/Lead Associates; develops a diverse, high performance team; sets and manages high standards, which includes taking decisive action with underperformers; and focuses on positioning high performers for growth opportunities within the store
- Supervise a team of associates who provide consultative selling and service for customers, including training, coaching and performance evaluations, utilizing the American Freight Professional Selling Process and Observation Tools.
- Managers all Performance Plans for Improvement (PPI)
- Acts as the Sales Manager on Duty (MOD) when needed
- Manages the customer experience within the store
- Maximizes Furniture Protection Plans (FPP), Financing (AFF), and other Miscellaneous Income opportunities within the store
- Monitors, coaches and reacts to all missed profit/revenue opportunities for the store
- Takes ownership for full implementation of corporate programs and initiatives on merchandising, cost management, productivity, and Associate morale
- Ensures consistency of merchandising execution and operational processes within the store
- Understands and communicates to Territory leaders and Store Operations staff, ideas or activities that would lead to cost recovery improvements
- Ensures that the store operates in full compliance with applicable laws, regulations and Company Code of Conduct and ethics policies
- Provides a safe working environment for both Associates and Customers
- Performs other duties as assigned
As required by multiple state pay transparency laws, American Freight provides a reasonable range of compensation for each job posting. Actual compensation is influenced by an array of factors including, but not limited to, achieving sales goals, skill set, level of experience, and cultural fit. The range of starting pay for this role is $45,000 to $62,000 per year.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Possessing strong leadership skills, retail management experience, and proficiency in sales strategies significantly enhance candidacy for an Assistant Store Manager position. Familiarity with inventory control, customer service excellence, and HR processes also stands out in the competitive retail job market.
Assistant Store Managers juggle responsibilities like team leadership, sales goal tracking, and operational compliance, unlike typical sales associates. They focus on coaching staff, managing expenses, and ensuring store presentation meets corporate standards, which demands multitasking and strategic thinking daily.
Progression often leads to Store Manager or District Manager roles, with growth fueled by demonstrated leadership and sales success. Building expertise in merchandising, staff development, and financial management can open doors to higher management positions within retail chains.
Franklin's retail sector sees steady demand for assistant managers, especially in furniture and general merchandise stores. While competition exists, local employers value candidates with proven leadership and customer service skills, making targeted applications and local networking advantageous.
Certifications in retail management, customer service, or HR fundamentals can strengthen applications locally. Additionally, proficiency in point-of-sale systems and knowledge of Ohio labor laws are highly regarded by retailers aiming to ensure smooth store operations.
At American Freight, Assistant Store Managers play a pivotal role in driving sales while enforcing corporate policies. They lead by example in integrity, manage associate development, and actively maximize income streams like furniture protection plans, reflecting the company’s customer-centric focus.
American Freight emphasizes leadership development through coaching and performance management. They encourage building diverse, high-performing teams and provide opportunities for internal advancement by recognizing and rewarding strong management capabilities within their store environments.
The starting pay range typically spans from $45,000 to $62,000 annually, influenced by factors like experience, sales performance, and cultural fit. This compensation aligns with Franklin’s retail market standards, balancing competitive wages with growth incentives.
Beyond base salary, American Freight often provides benefits including employee discounts, health coverage options, and performance bonuses. These perks support work-life balance and reward achievement, making it an attractive role for retail management professionals.
Many retail stores in Franklin offer schedules that consider peak traffic times and personal commitments. Assistant Store Managers often have some flexibility with shifts, helping balance store leadership duties with manageable commute and family life.
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