Balfour Beatty Investments - North America
Residential Maintenance Technician - Level I
Who we are
At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created whenWe Care—about our residents, our partners, our communities, and each other. Our culture of caring drives every aspect of our business, guiding us to always do the right thing and build meaningful connections as we fulfill the needs of our residents and partners with sincerity, empathy, and creativity.
Our Benefits
- Discretionary bonuses
- Medical and Dental Insurance 1st of the month following employment
- Health, Flexible Spending and Dependent Care Accounts
- Company paid life insurance
- 401K plan with employer matching
- Robust PTO to include, sick, floating holidays, vacation, and personal days
- 2 Volunteer Days per year
- Company paid short-term and long- term disability, parental leave.
- And more!
About the role
The Maintenance Technician is integral to meeting this objective, with responsibility for maintaining the overall physical condition of the community and providing world-class service to our valued residents. Our Maintenance Technicians diagnose maintenance issues, make necessary repairs and ensure all resident service requests and other community maintenance is completed in a timely manner
You may be eligible for a $500 net sign on bonus to be paid out in your first paycheck
About the Maintenance Technician Job Family
Balfour Beatty Communities' (BBC) Maintenance Technician Job Family was established to provide a structure around the maintenance function at BBC. This new framework will create levels around roles and responsibilities, while also attracting, retaining, and growing our maintenance employees! Come grow with us!
Each level has their own requirements as defined in the job description and have a training plan set in place to help you achieve the next level. The Maintenance Job Family has the following levels:
- Maintenance Trainee
- Maintenance Technician I
- Maintenance Technician II
- Maintenance Technician III
What you'll be doing
- Provide maintenance support for general maintenance and orderliness of property HVAC, mechanical, electrical, utilities and lighting systems. Including inspections and repairs
- Ensuring the successful execution of all company safety and environmental policies and procedures
- Delivering the highest level of resident satisfaction through responsive, consistent, positive, and professional interactions.
- Working a rotating on call schedule to have 24/7 maintenance coverage
Who we're looking for
Qualified candidates will have:
- High school diploma or GED graduate level
- 1-3 years of maintenance experience
- Basic trouble shooting skills
- Basic understanding on at least one of the following disciplines: electrical, plumbing, carpentry
- Ability to make repairs to resident homes to Company standards within time limits.
- Ability to learn quickly
- Certifications relevant to the region in which the technician works, for example: EPA 608, Boiler Certification, plumbing, electrical, appliance repair are obtained within 9 months of employment or promotion
- Required training courses completed within one (1) year of hire/promotion date.
- Valid, state-issued driver’s license with a safe driving record is required.
Typical Physical Demands:
Regularly use hands to manipulate tools, machinery, equipment, supplies, and office equipment. Frequently stand, reach with hands and arms, climb ladders, balance, and stoop. Sit and stand to do clerical work. Regularly lift and move equipment and supplies up to 50-75 lbs.
Typical Work Conditions:Work is performed in and outside a maintenance/machinery environment and in and outside residential properties. Employee frequently interacts directly with residents, maintenance, and communities’ staff during the workday.
Benefits:Discretionary bonuses, health/life insurance, retirement plan/401K contributions, paid time off, long-term, and short-term disability, paid parental leave.
Balfour Beatty Communities is part of Balfour Beatty Investments and Balfour Beatty, plc, an international group that finances, develops, builds, and maintains infrastructure assets.
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Freqently Asked Questions
In Henrietta, TX, acquiring certifications such as EPA 608 for HVAC, plumbing licenses, and electrical certifications can significantly enhance a Residential Maintenance Technician’s job prospects. These credentials not only comply with local regulations but also demonstrate technical competency valued by employers like Balfour Beatty Campus Solutions.
Technicians in Henrietta often encounter climate-related wear like HVAC strain from hot summers, plumbing issues from hard water, and older home wiring concerns. Familiarity with local environmental factors helps Residential Maintenance Technicians provide timely, effective repairs, ensuring resident satisfaction and property longevity.
Residential Maintenance Technicians focus on tenant-facing repairs, balancing technical fixes with customer service. Unlike industrial roles, their work spans electrical, plumbing, and carpentry within living spaces, requiring quick diagnostics and respectful resident interaction, making adaptability and communication essential skills.
At level I, technicians typically possess foundational troubleshooting abilities and handle routine repairs under supervision. Progression involves mastering complex systems, obtaining certifications, and managing emergency calls independently, reflecting increased responsibility in maintaining residential properties effectively.
Balfour Beatty Campus Solutions invests in structured training and clear career progression paths, encouraging technicians to earn certifications within their first year. This commitment to growth includes mentorship and access to resources, fostering expertise in electrical, plumbing, and HVAC disciplines.
Employees benefit from a culture prioritizing empathy and community care, backed by comprehensive benefits like discretionary bonuses and paid parental leave. The company’s focus on resident satisfaction and technician career development sets it apart, offering a supportive and growth-oriented environment.
Residential Maintenance Technicians in Henrietta generally earn between $40,000 and $50,000 annually, influenced by experience and certifications. Balfour Beatty Campus Solutions enhances this with a $500 sign-on bonus and benefits like 401k matching and health insurance, making the overall package competitive locally.
Henrietta’s growing residential communities create steady demand for skilled maintenance technicians. While competition exists, candidates with certifications and 1-3 years of relevant experience, especially those familiar with local building codes, have a strong advantage in securing positions.
You will handle routine inspections, prompt repairs in electrical, plumbing, and HVAC systems, and maintain property orderliness. Being on a rotating on-call schedule ensures 24/7 coverage, requiring readiness to address urgent resident needs while adhering to safety protocols.
The company emphasizes sincere, empathetic service, encouraging technicians to build meaningful connections with residents. This approach ensures maintenance work goes beyond repairs, fostering a welcoming atmosphere that enhances overall community satisfaction.
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