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Residential Maintenance Technician
Balfour Beatty Campus Solutions
Location : Gloucester Point, VA, 23062
Job Type : Full Time / Part Time
Date Posted : 2 December 2025
Balfour Beatty Investments - North America
Residential Maintenance Technician - Level I
Who we are
At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created whenWe Care—about our residents, our partners, our communities, and each other. Our culture of caring drives every aspect of our business, guiding us to always do the right thing and build meaningful connections as we fulfill the needs of our residents and partners with sincerity, empathy, and creativity.
Our Benefits
- Discretionary bonuses
- Medical and Dental Insurance 1st of the month following employment
- Health, Flexible Spending and Dependent Care Accounts
- Company paid life insurance
- 401K plan with employer matching
- Robust PTO to include, sick, floating holidays, vacation, and personal days
- 2 Volunteer Days per year
- Company paid short-term and long- term disability, parental leave.
- And more!
About the role
The Maintenance Technician is integral to meeting this objective, with responsibility for maintaining the overall physical condition of the community and providing world-class service to our valued residents. Our Maintenance Technicians diagnose maintenance issues, make necessary repairs and ensure all resident service requests and other community maintenance is completed in a timely manner
You may be eligible for a $500 net sign on bonus to be paid out in your first paycheck
About the Maintenance Technician Job Family
Balfour Beatty Communities' (BBC) Maintenance Technician Job Family was established to provide a structure around the maintenance function at BBC. This new framework will create levels around roles and responsibilities, while also attracting, retaining, and growing our maintenance employees! Come grow with us!
Each level has their own requirements as defined in the job description and have a training plan set in place to help you achieve the next level. The Maintenance Job Family has the following levels:
- Maintenance Trainee
- Maintenance Technician I
- Maintenance Technician II
- Maintenance Technician III
What you'll be doing
- Provide maintenance support for general maintenance and orderliness of property HVA, mechanical, electrical, utilities and lighting systems. Including inspections and repairs
- Ensuring the successful execution of all company safety and environmental policies and procedures
- Delivering the highest level of resident satisfaction through responsive, consistent, positive, and professional interactions.
- Working a rotating on call schedule to have 24/7 maintenance coverage
Who we're looking for
Qualified candidates will have:
- High school diploma or GED graduate level
- 1-3 years of maintenance experience
- Basic trouble shooting skills
- Basic understanding on at least one of the following disciplines: electrical, plumbing, carpentry
- Ability to make repairs to resident homes to Company standards within time limits.
- Ability to learn quickly
- Certifications relevant to the region in which the technician works, for example: EPA 608, Boiler Certification, plumbing, electrical, appliance repair are obtained within 9 months of employment or promotion
- Required training courses completed within one (1) year of hire/promotion date.
- Valid, state-issued driver’s license with a safe driving record is required.
Typical Physical Demands:
Regularly use hands to manipulate tools, machinery, equipment, supplies, and office equipment. Frequently stand, reach with hands and arms, climb ladders, balance, and stoop. Sit and stand to do clerical work. Regularly lift and move equipment and supplies up to 50-75 lbs.
Typical Work Conditions:Work is performed in and outside a maintenance/machinery environment and in and outside residential properties. Employee frequently interacts directly with residents, maintenance, and communities’ staff during the workday.
Benefits:Discretionary bonuses, health/life insurance, retirement plan/401K contributions, paid time off, long-term, and short-term disability, paid parental leave.
Balfour Beatty Communities is part of Balfour Beatty Investments and Balfour Beatty, plc, an international group that finances, develops, builds, and maintains infrastructure assets.
#LI-BBcommunities
Freqently Asked Questions
Gloucester Point's residential maintenance roles often require familiarity with regional codes and residential community standards. Local climate can influence HVAC and plumbing maintenance needs, and community-focused companies like Balfour Beatty emphasize resident satisfaction, making interpersonal skills as crucial as technical expertise.
In Virginia, certifications such as EPA 608 for refrigerants and state-recognized plumbing or electrical licenses significantly boost employability. Employers value candidates who obtain these within their first year, enhancing compliance with safety regulations and demonstrating commitment to professional growth in residential maintenance.
Daily tasks include diagnosing and repairing HVAC, electrical, plumbing, and carpentry issues in residential units. Maintaining safety standards, promptly addressing resident requests, and performing property inspections to uphold community quality are key duties, requiring a blend of technical skills and customer service.
Entry-level technicians usually possess fundamental troubleshooting capabilities and familiarity with one trade such as electrical or plumbing. They focus on learning company standards and completing certifications, while seasoned technicians handle complex repairs, lead projects, and mentor junior staff.
Balfour Beatty offers a tiered framework from Maintenance Trainee up to Maintenance Technician III, each level with defined skill requirements and training plans. Advancement depends on demonstrated technical proficiency, certification completion, and consistent delivery of quality maintenance services.
Besides competitive wages, Balfour Beatty provides discretionary bonuses, comprehensive medical and dental coverage starting soon after hire, life insurance, 401(k) with employer match, paid time off including holidays and volunteer days, plus parental leave and disability benefits, fostering a supportive work environment.
Yes, working with Balfour Beatty involves exposure to a wide range of maintenance disciplines in high-quality residential communities. Technicians benefit from structured training programs, on-call rotations for 24/7 coverage, and a culture centered on empathy and community engagement, enriching professional development.
Residential Maintenance Technicians in Gloucester Point typically earn between $40,000 and $50,000 annually, aligning closely with the national average for entry to mid-level roles. Local factors like cost of living and demand can influence pay, with Balfour Beatty also offering bonuses and benefits enhancing total compensation.
Gloucester Point’s tight-knit community atmosphere promotes friendly, respectful interactions. Maintenance technicians often engage directly with residents, requiring excellent communication and patience. Local work culture values reliability and personalized service, making interpersonal skills essential alongside technical abilities.
Technicians may encounter challenges such as weather-related maintenance issues, including humidity affecting HVAC systems or storm damage repairs. Additionally, rural and suburban layouts can require longer travel times between properties, demanding efficient scheduling and good vehicle maintenance.
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