Jobloria
Pechanga Cafe Food Runner
Pechanga Resort Casino
Location : Temecula, CA, 92590
Job Type : Full Time / Part Time
Date Posted : 1 December 2025
GENERAL SUMMARY
A detail-oriented and efficient Cafe Food Runner is responsible for ensuring all food orders are accurately prepared and presented according to outlet specifications. Skilled in coordinating timing between kitchen preparation and front-end operations to maintain seamless service, especially during high-volume periods. Committed to supporting coworkers and contributing to team goals while adhering to all outlet policies and procedures. Dedicated to continuously improving service standards and operational efficiency to enhance the overall guest experience.
FOUR DIAMOND SERVICE AGREEMENT
All Team Members will display a Four Diamond commitment to Customer Service through the delivery and maintenance of the Quality Standards established by Pechanga Resort and Casino.
KEY RESPONSIBILITIES
• Assist guests professionally and meet their needs.
• Coordinate food orders between kitchen and service staff for timely delivery.
• Verify plate accuracy before serving and ensure proper food presentation.
• Inspect dishes for quality, temperature, and portion standards.
• Communicate with chefs and servers to prioritize orders during peak times.
• Manage ticket times and adjust pacing based on guest needs.
• Arrange and garnish plates per outlet specifications.
• Monitor ticket queues and relay special requests to kitchen staff.
• Perform side work: restocking, cleaning, and organizing dishware.
• Maintain a clean expediter area in compliance with health and safety regulations.
• Report equipment malfunctions or safety hazards immediately.
• Adhere to company policies and foster a collaborative team environment.
• Maintain a safe working environment and report unsafe conditions.
• Perform additional duties as assigned by management.
ACCOUNTABILITY: This position has no supervisory responsibilities. Incumbent is responsible for protecting the assets of Pechanga Resort Casino and for maintaining and providing a positive and professional work environment.
QUALIFICATIONS AND GUIDELINES
________________________________________
EXPERIENCE/TRAINING/EDUCATION: High school diploma or GED required; Six months of experience in a restaurant or hospitality setting preferred.
COMMUNICATION SKILLS: This position requires the ability to read and comprehend simple instructions, short correspondence, and memos. This position also requires the ability to write simple correspondence. Furthermore, this position also requires the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. This position requires the ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
MATHEMATICAL SKILLS: This position requires the ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. This position also requires the ability to perform these operations using units of American money and weight measurement, volume, and distance.
REASONING ABILITY: This position requires the ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. This position also requires the ability to deal with problems involving a few concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS:
• Obtain and maintain a Gaming License
• Food Handlers Certified
• Tips Certified
SKILLS/ABILITIES:
• Ability to work under pressure and handle challenges while maintaining a professional demeanor with a positive attitude.
• Strong interpersonal and communication skills.
• Proficient in multi-tasking and time management.
• Fluent in English (speaking, writing, comprehension).
• Build effective relationships with staff and guests.
• Receptive to supervisor direction.
• Available for all shifts, including weekends and holidays.
DISCLAIMER:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
A detail-oriented and efficient Cafe Food Runner is responsible for ensuring all food orders are accurately prepared and presented according to outlet specifications. Skilled in coordinating timing between kitchen preparation and front-end operations to maintain seamless service, especially during high-volume periods. Committed to supporting coworkers and contributing to team goals while adhering to all outlet policies and procedures. Dedicated to continuously improving service standards and operational efficiency to enhance the overall guest experience.
FOUR DIAMOND SERVICE AGREEMENT
All Team Members will display a Four Diamond commitment to Customer Service through the delivery and maintenance of the Quality Standards established by Pechanga Resort and Casino.
KEY RESPONSIBILITIES
• Assist guests professionally and meet their needs.
• Coordinate food orders between kitchen and service staff for timely delivery.
• Verify plate accuracy before serving and ensure proper food presentation.
• Inspect dishes for quality, temperature, and portion standards.
• Communicate with chefs and servers to prioritize orders during peak times.
• Manage ticket times and adjust pacing based on guest needs.
• Arrange and garnish plates per outlet specifications.
• Monitor ticket queues and relay special requests to kitchen staff.
• Perform side work: restocking, cleaning, and organizing dishware.
• Maintain a clean expediter area in compliance with health and safety regulations.
• Report equipment malfunctions or safety hazards immediately.
• Adhere to company policies and foster a collaborative team environment.
• Maintain a safe working environment and report unsafe conditions.
• Perform additional duties as assigned by management.
ACCOUNTABILITY: This position has no supervisory responsibilities. Incumbent is responsible for protecting the assets of Pechanga Resort Casino and for maintaining and providing a positive and professional work environment.
QUALIFICATIONS AND GUIDELINES
________________________________________
EXPERIENCE/TRAINING/EDUCATION: High school diploma or GED required; Six months of experience in a restaurant or hospitality setting preferred.
COMMUNICATION SKILLS: This position requires the ability to read and comprehend simple instructions, short correspondence, and memos. This position also requires the ability to write simple correspondence. Furthermore, this position also requires the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. This position requires the ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
MATHEMATICAL SKILLS: This position requires the ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. This position also requires the ability to perform these operations using units of American money and weight measurement, volume, and distance.
REASONING ABILITY: This position requires the ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. This position also requires the ability to deal with problems involving a few concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS:
• Obtain and maintain a Gaming License
• Food Handlers Certified
• Tips Certified
SKILLS/ABILITIES:
• Ability to work under pressure and handle challenges while maintaining a professional demeanor with a positive attitude.
• Strong interpersonal and communication skills.
• Proficient in multi-tasking and time management.
• Fluent in English (speaking, writing, comprehension).
• Build effective relationships with staff and guests.
• Receptive to supervisor direction.
• Available for all shifts, including weekends and holidays.
DISCLAIMER:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Freqently Asked Questions
At Pechanga Resort Casino, food runners must expertly juggle timing between the kitchen and dining areas, especially during busy shifts. High-volume periods require quick coordination, sharp attention to detail, and the ability to adapt pacing based on guest needs to maintain seamless service without sacrificing quality.
Candidates should hold a valid food handler’s certification, TIPS certification, and obtain a gaming license as part of the hiring requirements. These credentials ensure compliance with health and safety regulations while aligning with the casino’s strict operational standards.
Starting as a Food Runner at Pechanga offers valuable experience in fast-paced food service and teamwork. With dedication, employees can progress toward supervisory roles or specialized positions in hospitality, leveraging skills in communication, time management, and guest interaction gained on the job.
Beyond basic serving skills, Pechanga’s Food Runners must embrace a four diamond service standard, demonstrating professionalism and teamwork under pressure. The role demands multitasking finesse, precise order verification, and the ability to maintain a clean, safe expediter station per strict casino guidelines.
Pechanga Resort Casino emphasizes a luxury service experience with rigorous quality and timing standards uncommon in typical Mexican eateries. Food Runners here coordinate closely with chefs and servers during high-demand periods, requiring a balance of speed, accuracy, and polished guest interaction.
The position demands availability across all shifts, including weekends and holidays, reflecting the casino’s 24/7 operational model. Flexibility is vital to accommodate peak service times and support team objectives, making adaptability a key trait for potential hires.
Food Runners in Temecula typically earn between $14 and $18 per hour, depending on experience and shift timings. Pechanga Resort Casino offers competitive wages aligned with local hospitality standards, supplemented by potential tips and benefits.
Temecula’s thriving hospitality sector, bolstered by resorts like Pechanga, maintains steady demand for skilled Food Runners. Competition is moderate; candidates with certifications and prior hospitality experience often have an advantage due to the role’s fast-paced and quality-driven environment.
The casino environment fosters a team-oriented culture emphasizing safety, efficiency, and exceptional guest service. Food Runners are expected to collaborate closely with kitchen and service staff while adhering to strict policies that uphold Pechanga’s luxury brand reputation.
The four diamond service commitment means Food Runners must consistently deliver flawless food presentation and timely service, supporting the casino’s upscale image. Attention to detail and professionalism are crucial, as their performance directly influences guest satisfaction and the overall dining experience.
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