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Retail Sales Associate
American Freight
Location : Collegedale, TN, 37363
Job Type : Full Time
Date Posted : 2 December 2025
Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Retail Sales Associates in Collegedale often engage more with community-focused customers, reflecting local preferences. The role may involve balancing in-store assistance with digital tools, catering to shoppers who value personalized service alongside technology, making daily activities uniquely blend traditional retail and modern sales techniques.
Employers in Collegedale prioritize strong communication, adaptability to flexible schedules, and technological savvy for inventory and point-of-sale systems. Demonstrating consultative selling abilities and customer engagement tailored to regional shopping patterns significantly boosts a candidate's appeal in this retail sector.
While formal certifications aren't mandatory, completing customer service or sales training programs can enhance prospects. Local employers value associates familiar with retail software systems and those who commit to continuous learning, reflecting an investment in skill growth relevant to Tennessee's retail environment.
Team collaboration is vital at American Freight, where Retail Sales Associates coordinate with cashiers and support staff to maintain an organized sales floor and ensure seamless customer experiences. The company values proactive communication and shared responsibility for meeting sales targets and store presentation standards.
Retail Sales Associates at American Freight utilize digital tools to navigate the product catalog and assist customers when items are unavailable in-store. This technological integration helps streamline transactions and provides solutions quickly, improving the overall shopping experience and operational efficiency.
The average salary for a full-time Retail Sales Associate in Collegedale ranges between $25,000 and $32,000 annually, influenced by experience, shift flexibility, and sales performance. Local cost of living and competition among retailers also play roles in determining compensation packages.
The Collegedale area has moderate competition due to a mix of local stores and national chains. Candidates showcasing adaptability to varied shifts, strong customer service skills, and familiarity with retail technologies tend to have a competitive edge during the hiring process.
American Freight supports career progression through ongoing training and performance recognition. Retail Sales Associates demonstrating consistent sales success and leadership potential can advance into supervisory roles, benefiting from the company’s focus on nurturing internal talent within its Collegedale stores.
American Freight offers flexible scheduling, a supportive team environment, and a blend of traditional and digital sales approaches. Its community-rooted presence in Collegedale makes it an attractive workplace for those seeking steady retail roles with opportunities to engage closely with customers.
One misconception is that retail sales roles are repetitive and lack growth. In reality, associates at American Freight engage in dynamic customer interactions, use technology regularly, and have access to training pathways that open doors to varied career advancements within the retail industry.
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