Job Details
General Manager
ASP Americas Swimming Pool Company is Americas premier swimming pool service company. We have been operating for over 15 years with an outstanding reputation. We pride ourselves on providing "resort quality pool services". To do this we have built a team of dedicated, enthusiastic technicians who enjoy delivering resort-quality service and treating our customers with the utmost respect.Our Mission:At ASP, we create superior value for our customers in all that we do by leveraging technology, higher standards, knowledge and the relentless pursuit of excellence.
Because of our approach, we have earned loyal customers who expect and desire dependable, quality swimming pool solutions. We guarantee satisfaction with our services and do not require long-term contracts. We are fully licensed and insured and our team members are among the best in the swimming pool service industry.
We continue to grow and are seeking a solution-oriented and customer-focused General Manager to join our team. This position is responsible to provide excellent customer service, implement company marketing strategies, perform data entry and financial reporting, manage maintenance, service and renovation departments, and communicate effectively with the business owner.
The ideal person for this position will enjoy a blend of indoor and outdoor work. They will be a self-starter who has the ability to work independently with minimal oversight and guidance. They will handle all matters with integrity and embrace the concept and requirements of delivering "resort-quality service".Responsibilities:
Success in this position will be determined by the following measurable results:
- Developing, executing and monitoring the company marketing plan and budget
- Handling customer relationship management with superior communication and setting realistic expectations
- Executing all elements of day-to-day financials (receivable, payables, pricing, etc.)
- Management of staff with daily oversight of PoolOps software program and weekly meetings.
- Continual focus on employee retention and recruiting with an emphasis on continuing education by using the online training site.
- Communicating to the owner daily/weekly any issues encountered and recommending possible solutions to those issues.
- Acting with Integrity;
- Superior Knowledge;
- Passion for the Company;
- Customer Focus;
- Accountability and Discipline;
- Respecting Others;
- Excellence in ALL we do;
- Safety First at all Times.
- At least 1 year of management and/or accounting experience; swimming pool industry-related experience preferred.
- A valid driver's license with a clean driving record.
- The ability to lift up to 100 lbs.
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Freqently Asked Questions
Employers in Covington value General Managers who demonstrate strong customer focus, integrity, and accountability, especially in service sectors like pool maintenance. Effective communication and team management skills are crucial for maintaining customer satisfaction and employee retention in this competitive market.
Managing a pool service business involves a unique blend of indoor office tasks and hands-on outdoor supervision. This role requires technical knowledge of pool operations alongside financial oversight and customer relations, making it distinct from standard general management positions.
While no formal certifications are strictly required, having a valid driver's license with a clean record is essential due to field visits. Additionally, familiarity with industry-specific software and safety protocols is highly valued in Covington's pool service management roles.
The market for General Managers in Covington's niche service sector is moderately competitive, with employers seeking candidates who combine operational expertise, marketing savvy, and a passion for customer excellence. Local candidates with relevant management experience often have an advantage.
General Managers typically hold full accountability for strategic planning, financial reporting, and cross-department leadership, whereas Assistant or Associate roles focus more on supporting daily operations. The GM position demands higher decision-making authority and broader oversight.
Expect to juggle staff management, budget monitoring, customer communications, and quality control. Balancing technical operational tasks with marketing initiatives and employee development is key to maintaining industry-leading service standards.
Better Northshore Jobs seeks General Managers who embody their core values of excellence, respect, and safety. The role is pivotal in executing marketing strategies and fostering a motivated team, directly influencing the company's expansion and reputation.
This role blends technological proficiency with a commitment to 'resort-quality' service, offering autonomy and a customer-first mindset. The company's emphasis on continual education and no long-term contracts differentiates it within Louisiana’s pool service sector.
General Managers in Covington's service sectors usually earn between $65,000 and $85,000 annually, reflecting the role's blend of operational leadership and customer relations. Compensation depends on experience, industry knowledge, and management scope.
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