Balfour Beatty Investments - North America
Residential Maintenance Technician - Level I
Who we are
At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created whenWe Care—about our residents, our partners, our communities, and each other. Our culture of caring drives every aspect of our business, guiding us to always do the right thing and build meaningful connections as we fulfill the needs of our residents and partners with sincerity, empathy, and creativity.
Our Benefits
- Discretionary bonuses
- Medical and Dental Insurance 1st of the month following employment
- Health, Flexible Spending and Dependent Care Accounts
- Company paid life insurance
- 401K plan with employer matching
- Robust PTO to include, sick, floating holidays, vacation, and personal days
- 2 Volunteer Days per year
- Company paid short-term and long- term disability, parental leave.
- And more!
About the role
The Maintenance Technician is integral to meeting this objective, with responsibility for maintaining the overall physical condition of the community and providing world-class service to our valued residents. Our Maintenance Technicians diagnose maintenance issues, make necessary repairs and ensure all resident service requests and other community maintenance is completed in a timely manner
You may be eligible for a $500 net sign on bonus to be paid out in your first paycheck
About the Maintenance Technician Job Family
Balfour Beatty Communities' (BBC) Maintenance Technician Job Family was established to provide a structure around the maintenance function at BBC. This new framework will create levels around roles and responsibilities, while also attracting, retaining, and growing our maintenance employees! Come grow with us!
Each level has their own requirements as defined in the job description and have a training plan set in place to help you achieve the next level. The Maintenance Job Family has the following levels:
- Maintenance Trainee
- Maintenance Technician I
- Maintenance Technician II
- Maintenance Technician III
What you'll be doing
- Provide maintenance support for general maintenance and orderliness of property HVA, mechanical, electrical, utilities and lighting systems. Including inspections and repairs
- Ensuring the successful execution of all company safety and environmental policies and procedures
- Delivering the highest level of resident satisfaction through responsive, consistent, positive, and professional interactions.
- Working a rotating on call schedule to have 24/7 maintenance coverage
Who we're looking for
Qualified candidates will have:
- High school diploma or GED graduate level
- 1-3 years of maintenance experience
- Basic trouble shooting skills
- Basic understanding on at least one of the following disciplines: electrical, plumbing, carpentry
- Ability to make repairs to resident homes to Company standards within time limits.
- Ability to learn quickly
- Certifications relevant to the region in which the technician works, for example: EPA 608, Boiler Certification, plumbing, electrical, appliance repair are obtained within 9 months of employment or promotion
- Required training courses completed within one (1) year of hire/promotion date.
- Valid, state-issued driver’s license with a safe driving record is required.
Typical Physical Demands:
Regularly use hands to manipulate tools, machinery, equipment, supplies, and office equipment. Frequently stand, reach with hands and arms, climb ladders, balance, and stoop. Sit and stand to do clerical work. Regularly lift and move equipment and supplies up to 50-75 lbs.
Typical Work Conditions:Work is performed in and outside a maintenance/machinery environment and in and outside residential properties. Employee frequently interacts directly with residents, maintenance, and communities’ staff during the workday.
Benefits:Discretionary bonuses, health/life insurance, retirement plan/401K contributions, paid time off, long-term, and short-term disability, paid parental leave.
Balfour Beatty Communities is part of Balfour Beatty Investments and Balfour Beatty, plc, an international group that finances, develops, builds, and maintains infrastructure assets.
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Freqently Asked Questions
Newport News has a steady demand for Residential Maintenance Technicians due to its growing housing communities. Local employers often seek candidates with diverse skills in electrical, plumbing, and carpentry, making it moderately competitive. Candidates with certifications and hands-on experience stand out in this regional market.
Yes, in Newport News, certifications like EPA 608 for refrigeration, plumbing licenses, and electrical credentials are highly valued. These qualifications demonstrate compliance with Virginia state regulations and enhance a technician’s ability to handle diverse maintenance tasks effectively within residential settings.
Technicians often encounter varied repair requests, from electrical faults to plumbing leaks, requiring swift troubleshooting skills. Balancing time-sensitive resident needs with safety policies and rotating on-call duties demands adaptability, especially when managing multiple properties simultaneously.
Advancement involves mastering complex repairs, obtaining additional certifications, and taking on leadership roles in maintenance projects. Higher levels often require deeper technical expertise, supervisory responsibilities, and a proactive approach to preventive maintenance within residential properties.
On average, Residential Maintenance Technicians in Newport News earn between $38,000 and $48,000 annually. This range reflects experience, certifications, and company benefits, with entry-level positions starting closer to the lower end and senior roles or specialized technicians earning more.
Balfour Beatty Campus Solutions offers structured advancement paths, including training plans for moving from Maintenance Technician I to III. The company emphasizes skill development, certification sponsorships, and mentorship, fostering long-term career growth within their residential communities.
Technicians handle diverse systems like HVAC, electrical, and plumbing across multiple properties, often needing rapid response to resident requests. The role requires adherence to company safety protocols and delivering consistent service quality, reflecting Balfour Beatty's commitment to exceptional living experiences.
Employees enjoy a culture centered on caring and community impact, with benefits tailored to support work-life balance in Newport News. This includes paid parental leave, volunteer days, and comprehensive health plans, fostering a supportive environment within the region’s residential property maintenance field.
Focusing on troubleshooting basics in electrical, plumbing, and carpentry is critical. Quick learning ability, safety awareness, and effective communication with residents enhance job performance. Obtaining relevant certifications within the first year also significantly boosts career prospects in this position.
Practical experience, even at a basic level, demonstrates readiness to manage the variety of maintenance tasks required. Employers prioritize candidates who can independently diagnose and fix common issues efficiently, thus increasing the likelihood of securing entry-level roles in residential maintenance.
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