Balfour Beatty Investments - North America
Residential Maintenance Technician - Level I
Who we are
At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created whenWe Care—about our residents, our partners, our communities, and each other. Our culture of caring drives every aspect of our business, guiding us to always do the right thing and build meaningful connections as we fulfill the needs of our residents and partners with sincerity, empathy, and creativity.
Our Benefits
- Discretionary bonuses
- Medical and Dental Insurance 1st of the month following employment
- Health, Flexible Spending and Dependent Care Accounts
- Company paid life insurance
- 401K plan with employer matching
- Robust PTO to include, sick, floating holidays, vacation, and personal days
- 2 Volunteer Days per year
- Company paid short-term and long- term disability, parental leave.
- And more!
About the role
The Maintenance Technician is integral to meeting this objective, with responsibility for maintaining the overall physical condition of the community and providing world-class service to our valued residents. Our Maintenance Technicians diagnose maintenance issues, make necessary repairs and ensure all resident service requests and other community maintenance is completed in a timely manner
You may be eligible for a $500 net sign on bonus to be paid out in your first paycheck
About the Maintenance Technician Job Family
Balfour Beatty Communities' (BBC) Maintenance Technician Job Family was established to provide a structure around the maintenance function at BBC. This new framework will create levels around roles and responsibilities, while also attracting, retaining, and growing our maintenance employees! Come grow with us!
Each level has their own requirements as defined in the job description and have a training plan set in place to help you achieve the next level. The Maintenance Job Family has the following levels:
- Maintenance Trainee
- Maintenance Technician I
- Maintenance Technician II
- Maintenance Technician III
What you'll be doing
- Provide maintenance support for general maintenance and orderliness of property HVA, mechanical, electrical, utilities and lighting systems. Including inspections and repairs
- Ensuring the successful execution of all company safety and environmental policies and procedures
- Delivering the highest level of resident satisfaction through responsive, consistent, positive, and professional interactions.
- Working a rotating on call schedule to have 24/7 maintenance coverage
Who we're looking for
Qualified candidates will have:
- High school diploma or GED graduate level
- 1-3 years of maintenance experience
- Basic trouble shooting skills
- Basic understanding on at least one of the following disciplines: electrical, plumbing, carpentry
- Ability to make repairs to resident homes to Company standards within time limits.
- Ability to learn quickly
- Certifications relevant to the region in which the technician works, for example: EPA 608, Boiler Certification, plumbing, electrical, appliance repair are obtained within 9 months of employment or promotion
- Required training courses completed within one (1) year of hire/promotion date.
- Valid, state-issued driver’s license with a safe driving record is required.
Typical Physical Demands:
Regularly use hands to manipulate tools, machinery, equipment, supplies, and office equipment. Frequently stand, reach with hands and arms, climb ladders, balance, and stoop. Sit and stand to do clerical work. Regularly lift and move equipment and supplies up to 50-75 lbs.
Typical Work Conditions:Work is performed in and outside a maintenance/machinery environment and in and outside residential properties. Employee frequently interacts directly with residents, maintenance, and communities’ staff during the workday.
Benefits:Discretionary bonuses, health/life insurance, retirement plan/401K contributions, paid time off, long-term, and short-term disability, paid parental leave.
Balfour Beatty Communities is part of Balfour Beatty Investments and Balfour Beatty, plc, an international group that finances, develops, builds, and maintains infrastructure assets.
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Freqently Asked Questions
Poquoson, VA shows steady demand for Residential Maintenance Technicians, primarily driven by local residential and community developments. The competition remains moderate, with employers valuing candidates who possess multi-skilled expertise in electrical, plumbing, and HVAC maintenance.
Yes, certifications like EPA 608 for refrigerants, plumbing licenses, and electrical certifications are highly regarded in Poquoson. Local employers prioritize technicians who obtain these credentials within their first year to ensure compliance and quality service in residential maintenance.
Residential Maintenance Technicians specialize in maintaining home systems including HVAC, electrical, and plumbing within living communities. Unlike industrial roles, they focus on resident satisfaction through prompt repairs and a strong understanding of residential safety and habitability standards.
Advancement often leads to senior maintenance technician roles, supervisory positions, or facilities management within residential or commercial property sectors. Gaining certifications and broad technical skills in electrical, plumbing, and HVAC systems accelerates growth opportunities.
Daily duties include diagnosing and fixing HVAC, electrical, and plumbing issues, performing routine property inspections, responding to resident requests, and ensuring safety compliance. The role demands flexibility, with on-call rotations covering emergencies around the clock.
Balfour Beatty Campus Solutions provides structured job levels with targeted training plans, encouraging skill development and certification acquisition. Their culture emphasizes caring for residents and employees alike, fostering career advancement aligned with community service values.
Technicians benefit from discretionary bonuses, comprehensive health coverage starting promptly, 401k matching, robust paid time off including volunteer days, and a $500 sign-on bonus. These perks reflect Balfour Beatty’s commitment to employee well-being and retention.
The typical annual salary for Residential Maintenance Technicians in Poquoson ranges between $38,000 and $48,000. Variations depend on experience, certifications, and specific company benefits, with Balfour Beatty offering competitive compensation aligned with local market rates.
Yes, coastal weather conditions in Poquoson can increase wear on HVAC and electrical systems, requiring technicians to be vigilant with preventative maintenance and timely repairs to protect resident homes from humidity and storm-related damage.
Indeed, Balfour Beatty encourages obtaining certifications such as boiler operation, plumbing, and appliance repair within the first year, supported by formal training. This pathway helps technicians move up within the structured maintenance technician levels.
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