(IT Generalist) – System Administrator

March 14, 2025 / Comments Off on (IT Generalist) – System Administrator

This is technical information technology (IT) work providing a variety of IT support functions. IT duties that includes desktop hardware support, installing software per the required job duties of a user, adding network printers, supporting virtual desktops, setting up users with the proper access, providing updates on projects, working with various bureaus/sections to test software/hardware, and other duties that are assigned by IT management. Call center, help desk analyst, desktop support, and end user support experience are all valid for this position.

One year as an Information Technology Trainee or Information Technology TechnicianRequired1
One year of information technology experience in applications development or applications maintenanceRequired1
Networking or desktop services, web site development or web site designRequired1
Other information technology support/administration servicesRequired1
Three years of information technology experience in applications developmentRequired3
Knowledge of information technology concepts and practiceRequired
Knowledge of the component parts of personal computers, peripherals, serversRequired
Knowledge of the functions and capabilities of hardware and softwareRequired

LOCATION: Mechanicsburg, PA

POSITION TYPE: 100% on-site at Mechanicsburg, PAPOSITION TERMS:Interview in-person

Client would prefer candidates local to the Harrisburg, PA Area.Work hours: 7:30 AM – 4 PM (8 hour shift and 30 minute lunch)



• Assists in implementing, administering, and maintaining system security standards, policies, and procedures.

• Work in a centralized support capacity providing statewide technical assistance on desktop hardware, laptops, tablets, peripherals, and software, and establishing and implementing supported agencies’ hardware and software installation standards.

• Provide, review and/or submit request forms as needed for users to obtain computer systems access

• Participates in the investigation, analysis, and resolution of end-user security and resource access control problems.

• Administer network security. Add/change/delete user accounts, passwords, and account lockouts. Perform machine security patch and virus software upgrades.

• Assesses and recommends the most appropriate training option, such as in-house, out-service, and on-line, to address specific training needs.

• Develops original training materials, manuals, bulletins, on-line help, video, and other user aids.

• Responds to calls, emails, and walk-ins for assistance. Documents problems, and diagnostics. Troubleshooting, and resolving hardware, software, and network problems.

• Support virtual desktops. Provide access, troubleshooting, resolve software and configuration issues. Troubleshoot remote connections to virtual desktops.

This is technical information technology (IT) work providing a variety of IT support functions. IT duties that includes desktop hardware support, installing software per the required job duties of a user, adding network printers, supporting virtual desktops, setting up users with the proper access, providing updates on projects, working with various bureaus/sections to test software/hardware, and other duties that are assigned by IT management. Call center, help desk analyst, desktop support, and end user support experience are all valid for this position.

SKILLS:

One year as an Information Technology Trainee or Information Technology TechnicianRequired1One year of information technology experience in applications development or applications maintenanceRequired1Networking or desktop services, web site development or web site designRequired1Other information technology support/administration servicesRequired1Three years of information technology experience in applications developmentRequired3Knowledge of information technology concepts and practiceRequiredKnowledge of the component parts of personal computers, peripherals, serversRequiredKnowledge of the functions and capabilities of hardware and softwareRequired
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