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Retail Sales Associate
American Freight
Location : Apison, TN, 37302
Job Type : Full Time
Date Posted : 2 December 2025
Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Apison's retail sector is growing steadily, leading to increasing openings for retail sales associates. Local stores, including furniture and home goods, often seek individuals who can blend customer service with product knowledge, making it a promising area for job seekers in retail sales.
While formal certifications aren't mandatory, completing customer service or retail management courses can boost your profile locally. Employers in Apison value associates familiar with POS systems and inventory management, which can be learned via short-term certifications or on-the-job training.
Focus on communication abilities, product knowledge, and adaptability. Demonstrating a knack for technology use in sales, such as POS proficiency and online inventory checks, can set you apart, especially for retail sales roles that emphasize customer-oriented solutions.
Absolutely. Starting as a retail sales associate often leads to supervisory positions or specialty sales roles. Building strong customer relationships and mastering sales techniques can open doors to management or merchandising careers in retail.
American Freight provides training and flexible scheduling to empower retail sales associates. They emphasize teamwork among sales and cashiers to enhance customer experience, ensuring associates have the tools and support needed to meet sales goals effectively.
At American Freight, associates are encouraged to utilize technology proactively for customer solutions and maintain a well-merchandised sales floor. This focus on both digital savvy and hands-on merchandising distinguishes their retail sales roles in Apison.
Retail sales associates in Apison usually earn between $11 and $15 per hour, depending on experience and hours worked. This aligns with the local retail market and reflects part-time and full-time positions' competitive pay scales.
Retail sales associates focus primarily on customer interaction, sales, and merchandising, while retail production associates handle stock replenishment and floor organization. The sales role demands stronger communication skills and sales techniques, especially in customer-facing environments.
Weekend shifts often bring increased customer traffic, requiring quick problem-solving and efficient multitasking. Handling returns smoothly and maintaining stock levels amidst busy hours are common challenges retail sales associates encounter locally.
American Freight encourages associates to use online tools for checking product availability and assisting customers beyond in-store stock. This tech integration helps associates provide timely solutions, improving the overall shopping experience.
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