Balfour Beatty Investments - North America
Residential Maintenance Technician - Level III
Who we are
At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created whenWe Care—about our residents, our partners, our communities, and each other. Our culture of caring drives every aspect of our business, guiding us to always do the right thing and build meaningful connections as we fulfill the needs of our residents and partners with sincerity, empathy, and creativity.
Our Benefits
- Discretionary bonuses
- Medical and Dental Insurance 1st of the month following employment
- Health, Flexible Spending and Dependent Care Accounts
- Company paid life insurance
- 401K plan with employer matching
- Robust PTO to include, sick, floating holidays, vacation, and personal days
- 2 Volunteer Days per year
- Company paid short-term and long- term disability, parental leave.
- And more!
About the role
The Maintenance Technician is integral to meeting this objective, with responsibility for maintaining the overall physical condition of the community and providing world-class service to our valued residents. Our Maintenance Technicians diagnose maintenance issues, make necessary repairs and ensure all resident service requests and other community maintenance is completed in a timely manner
You may be eligible for a $500 net sign on bonus to be paid out in your first paycheck
About the Maintenance Technician Job Family
- Maintenance Trainee
- Maintenance Technician I
- Maintenance Technician II
- Maintenance Technician III
What you'll be doing
- Oversees one or more assets and supervise general maintenance engineers and technicians. Usually also has specific property maintenance responsibilities, including, but not limited to general maintenance and orderliness of property HVAC, mechanical, electrical, utilities and lighting systems. Including inspections and repairs. Experience level to direct mechanics, technicians, and outside contractors on assigned projects. Controls inventory of parts and equipment. Coordinate all Maintenance related / contractor activities.
- Ensuring the successful execution of all company safety and environmental policies and procedures.
- Delivering the highest level of resident satisfaction through responsive, consistent, positive and professional interactions.
- Working a rotating on call schedule to have 24/7 maintenance coverage
Who we're looking for
Qualified candidates will have:
- High school diploma or GED graduate level
- Minimum of 7 years of maintenance experience with no certificationsor4 years’ experience with EPA 608 Universal required.
- Approved designations or degree/license/certification(s) in at least one of the following
- HVAC, Plumbing, Electrical, Appliance Repair Certification or Carpentry.
- Demonstrated strong customer service skills
- Advanced knowledge in at least one of the following disciplines: electrical, plumbing, HVAC, carpentry.
- Ability to diagnose problems and implement repairs
- Ability to perform Quality Control on work and repairs completed
- Demonstrated ability to train on skill trades
- Demonstrated strong written and verbal communication skills.
- Strong time management skills.
- Ability to provide guidance and training to less senior technicians. Strong customer service skills.
- Required training for Maintenance Tech III completed within 15 months of hire/promotion date.
- Valid, state-issued driver’s license with a safe driving record is required.
Typical Physical Demands:
Typical Work Conditions:Work is performed in and outside a maintenance/machinery environment and in and outside residential properties. Employee frequently interacts directly with residents, maintenance, and communities’ staff during the workday.
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Freqently Asked Questions
In Knob Noster, a Residential Maintenance Technician often encounters HVAC challenges due to seasonal changes. Expertise in diagnosing and repairing heating, ventilation, and air conditioning systems is essential to maintain comfort in residential units, ensuring efficient operation and compliance with local safety standards.
Certifications like EPA 608 Universal, HVAC, electrical, or plumbing licenses are highly valued in Missouri. Holding these credentials not only demonstrates technical competence but also enhances job security and potential for advancement in maintenance roles within residential communities.
Key daily skills include troubleshooting electrical and plumbing issues, performing preventive maintenance, and communicating effectively with residents. Mastery in carpentry and appliance repair further distinguishes technicians who aim to deliver swift, reliable residential service.
At Balfour Beatty Campus Solutions, technicians must balance hands-on repairs with supervisory duties, managing both property upkeep and guiding junior staff. The role demands adaptability to varied maintenance scenarios while upholding the company’s commitment to resident satisfaction.
The company offers benefits like employer-matched 401k, paid life insurance, and comprehensive medical plans starting shortly after employment. Additionally, a culture emphasizing empathy and quality living fosters a rewarding environment for technicians to grow their skills and careers.
Technicians in Knob Noster typically earn between $40,000 and $55,000 annually, depending on experience and certifications. Specialized skills in HVAC or electrical systems can push earnings toward the higher end of this range, reflecting demand for qualified maintenance professionals.
Knob Noster shows moderate demand for maintenance technicians, with competition influenced by local military installation proximity. Candidates with multi-disciplinary certifications and strong customer service skills tend to stand out in this niche market.
This role emphasizes residential property care, including direct resident interaction and swift response to service requests. Unlike commercial maintenance, residential technicians often manage multiple trades, requiring versatile skills in plumbing, electrical, HVAC, and carpentry.
Progression typically follows tiers from trainee to level III technician, with increasing leadership over projects and staff. Acquiring certifications and completing required training within 15 months solidify advancement prospects, enabling technicians to oversee complex maintenance operations.
Yes, new hires may qualify for a $500 net sign-on bonus payable in the first paycheck. This incentive reflects the company’s effort to attract experienced maintenance professionals committed to delivering exceptional residential service.
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