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Retail Sales Associate
American Freight
Location : Jacksonville, FL, 32202
Job Type : Full Time
Date Posted : 1 December 2025
Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Thriving as a Retail Sales Associate in Jacksonville demands sharp communication skills, strong customer engagement, and adaptability to diverse shopping preferences. Mastery of point-of-sale systems and product knowledge enhances customer satisfaction, driving sales and fostering repeat business in this vibrant retail environment.
Retail Sales Associates often progress into supervisory or management roles by honing leadership qualities and operational knowledge. Gaining expertise in inventory control and customer relations can also open doors to specialized positions like merchandising or store operations within retail chains.
Jacksonville’s retail associates frequently manage a diverse customer base influenced by seasonal tourism and local events, requiring flexible scheduling and cultural awareness. The city’s retail pace blends steady local demand with spikes during holidays, impacting restocking and customer service priorities.
American Freight emphasizes proactive consultative selling and leveraging technology to assist customers, especially when products aren’t immediately available in-store. Their approach fosters personalized service, combining merchandise expertise with a team-oriented environment to maintain a well-organized sales floor.
At American Freight, associates benefit from flexible scheduling options and a commitment to diversity and equal opportunity. The company’s focus on training and technology integration ensures sales staff are well-equipped to meet customer needs efficiently in a collaborative setting.
American Freight offers flexible part-time schedules accommodating various availability, including evenings and weekends. This adaptability supports employees balancing work with personal commitments while maintaining a consistent level of customer service.
Retail Sales Associates in Jacksonville generally earn between $11 and $15 per hour, reflecting the cost of living and local market trends. This range aligns moderately with national averages, offering competitive compensation for entry-level retail positions in the region.
Jacksonville's growing retail sector creates steady demand for sales associates, although competition remains moderate due to the influx of job seekers. Candidates with customer service skills and flexibility in scheduling tend to have an advantage in securing positions.
While formal certifications aren't always mandatory, completing customer service or retail sales training programs can enhance employability. Familiarity with point-of-sale technology and basic inventory management courses are valued by Florida retailers aiming to improve operational efficiency.
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