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Residential Maintenance Technician
Balfour Beatty Campus Solutions
Location : Germantown, MD, 20874
Job Type : Contractor
Date Posted : 2 December 2025
Balfour Beatty Investments - North America
Residential Maintenance Technician - Level III
Who we are
At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created whenWe Care—about our residents, our partners, our communities, and each other. Our culture of caring drives every aspect of our business, guiding us to always do the right thing and build meaningful connections as we fulfill the needs of our residents and partners with sincerity, empathy, and creativity.
Our Benefits
- Discretionary bonuses
- Medical and Dental Insurance 1st of the month following employment
- Health, Flexible Spending and Dependent Care Accounts
- Company paid life insurance
- 401K plan with employer matching
- Robust PTO to include, sick, floating holidays, vacation, and personal days
- 2 Volunteer Days per year
- Company paid short-term and long- term disability, parental leave.
- And more!
About the role
The Maintenance Technician is integral to meeting this objective, with responsibility for maintaining the overall physical condition of the community and providing world-class service to our valued residents. Our Maintenance Technicians diagnose maintenance issues, make necessary repairs and ensure all resident service requests and other community maintenance is completed in a timely manner
You may be eligible for a $500 net sign on bonus to be paid out in your first paycheck
About the Maintenance Technician Job Family
Balfour Beatty Communities' (BBC) Maintenance Technician Job Family was established to provide a structure around the maintenance function at BBC. This new framework will create levels around roles and responsibilities, while also attracting, retaining, and growing our maintenance employees! Come grow with us!
Each level has their own requirements as defined in the job description and have a training plan set in place to help you achieve the next level. The Maintenance Job Family has the following levels:
- Maintenance Trainee
- Maintenance Technician I
- Maintenance Technician II
- Maintenance Technician III
What you'll be doing
- Oversees one or more assets and supervise general maintenance engineers and technicians. Usually also has specific property maintenance responsibilities, including, but not limited to general maintenance and orderliness of property HVAC, mechanical, electrical, utilities and lighting systems. Including inspections and repairs. Experience level to direct mechanics, technicians, and outside contractors on assigned projects. Controls inventory of parts and equipment. Coordinate all Maintenance related / contractor activities.
- Ensuring the successful execution of all company safety and environmental policies and procedures.
- Delivering the highest level of resident satisfaction through responsive, consistent, positive and professional interactions.
- Working a rotating on call schedule to have 24/7 maintenance coverage
Who we're looking for
Qualified candidates will have:
- High school diploma or GED graduate level
- Minimum of 7 years of maintenance experience with no certificationsor4 years’ experience with EPA 608 Universal required.
- Approved designations or degree/license/certification(s) in at least one of the following
- HVAC, Plumbing, Electrical, Appliance Repair Certification or Carpentry.
- Demonstrated strong customer service skills
- Advanced knowledge in at least one of the following disciplines: electrical, plumbing, HVAC, carpentry.
- Ability to diagnose problems and implement repairs
- Ability to perform Quality Control on work and repairs completed
- Demonstrated ability to train on skill trades
- Demonstrated strong written and verbal communication skills.
- Strong time management skills.
- Ability to provide guidance and training to less senior technicians. Strong customer service skills.
- Required training for Maintenance Tech III completed within 15 months of hire/promotion date.
- Valid, state-issued driver’s license with a safe driving record is required.
Typical Physical Demands:
Regularly use hands to manipulate tools, machinery, equipment, supplies, and office equipment. Frequently stand, reach with hands and arms, climb ladders, balance, and stoop. Sit and stand to do clerical work. Regularly lift and move equipment and supplies up to 50-75 lbs.
Typical Work Conditions:Work is performed in and outside a maintenance/machinery environment and in and outside residential properties. Employee frequently interacts directly with residents, maintenance, and communities’ staff during the workday.
Balfour Beatty Communities is part of Balfour Beatty Investments and Balfour Beatty, plc, an international group that finances, develops, builds, and maintains infrastructure assets.
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Freqently Asked Questions
Certifications such as EPA 608 Universal, HVAC, electrical, plumbing, or appliance repair credentials significantly boost employability for a Residential Maintenance Technician in Germantown. These validate specialized skills highly valued by employers like Balfour Beatty Campus Solutions managing residential properties.
Residential Maintenance Technicians focus on upkeep of residential properties, managing HVAC, electrical, plumbing repairs, and responding to resident requests. Unlike industrial or commercial roles, the emphasis lies in direct resident interaction and maintaining community living standards.
Yes, technicians can progress through levels I to III with structured training plans. Gaining multi-disciplinary certifications and leadership experience can open supervisory roles overseeing teams or multiple assets, enhancing career trajectory in property maintenance.
Balfour Beatty offers comprehensive benefits including medical, dental, 401k matching, paid life insurance, PTO, and volunteer days. They also provide structured career development within maintenance technician levels and a supportive culture focused on resident satisfaction.
Balancing 24/7 on-call schedules while maintaining high resident satisfaction in a diverse community involves strong time management and communication. Technicians must also coordinate contractors and comply with safety policies amid frequent resident interactions.
Germantown’s growing residential developments increase demand for skilled maintenance technicians. However, experienced candidates with certifications and strong customer service skills face moderate competition, especially within reputable firms like Balfour Beatty.
Typically, a Residential Maintenance Technician III in Germantown earns between $50,000 and $65,000 annually, reflecting the seniority and specialized skills required. Bonuses and benefits from employers like Balfour Beatty further enhance total compensation.
Advanced electrical knowledge is highly prized, often distinguishing candidates for higher-level technician positions. Proficiency enables handling complex repairs independently, increasing value to employers managing multifaceted residential properties.
Balfour Beatty emphasizes a culture of caring, with structured career pathways and comprehensive benefits. Their focus on resident satisfaction and community ties creates a unique work environment that values empathy alongside technical expertise.
Rotating 24/7 on-call duties require adaptability and can impact personal time, but Balfour Beatty balances this with paid leave and volunteer days. Effective scheduling and support systems help maintain a manageable work-life harmony.
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