A National leader in the custom home building industry, is looking for a General Operations Manager in
Job Description
A National leader in the custom home building industry, is looking for a General Operations Manager inLynchburg VA
The ideal candidate must possess a strong background in custom home construction, dedicated work ethic, problem-solving skills, and knowledge of residential home sales / operations and staff management.
Someone from the Lynchburg VA general area & knows the local vendors/subs/etc to acclimate more quickly to the operations.
This company is looking for the right person with “positive high energy” and strong leadership abilities that will constantly be driving the Production & Sales processes as well as growing the team.
Here is the basic breakdown of their approach to managing all aspects of the branch operations, sales & production for our office clientele & staff.
Overview of Priorities:
- Review new leads with Sales Team
- Review advertising and approve budget
- Updates with Division President weekly
- Review sales pipeline, contracts, Starts, Warranty, Settlements, etc
- Review projections and challenges with managers & Corporate leadership.
- Job inspection
- Final Review meetings
- Plan reviews
- EPO reviews
- Recruit/hire/train/mentor/supervise employees, subs and vendors
- Network
- Negotiate & Hire subs and suppliers
- Review overhead costs and general P&L
- Address customer concerns & Communicate Resolutions
Personal/Family Compensation & Benefits:
- 401K
- Competitive salary (Averaging $120-140k/year DOE)
- Bonus structure based on Branch profit/sales (Average $20-30k/year)
- Health insurance benefits
- Vehicle allowance @ $1000/month
- Cell phone allowance @ $75/month
- PTO/Vacation and holidays
Freqently Asked Questions
Strong leadership in new home construction demands decisiveness, effective communication, and the ability to coordinate diverse teams including sales, production, and subcontractors. A General Manager must inspire high energy and foster collaboration to drive project completion and customer satisfaction in competitive markets.
Richmond's market requires familiarity with local subcontractors, vendors, and regulatory standards. Managers here often navigate regional supply chains and labor markets, making local expertise crucial for seamless operations, cost control, and timely project delivery compared to other areas.
Beyond standard project oversight, this role demands proficiency in sales funnel analysis, budget approvals, and strategic hiring. Expertise in resolving customer concerns and controlling branch-wide P&L metrics sets it apart, highlighting a blend of operational and business acumen.
General Managers in Richmond generally earn between $120,000 and $140,000 annually, often supplemented with bonuses ranging from $20,000 to $30,000 based on branch profitability. Additional perks may include vehicle and cell phone allowances, reflecting the role’s seniority and responsibility.
The Boland Group emphasizes positive energy and leadership that drives both sales and production. Managers are encouraged to mentor teams actively, maintain open communication with corporate leadership, and uphold high standards that mirror the company’s standing as a national custom home builder.
At The Boland Group, managers benefit from structured weekly updates with executives, a clear focus on sales pipeline management, and a robust bonus system tied to branch performance. This fosters a collaborative environment that rewards proactive leadership and operational excellence.
Richmond’s evolving construction market may present challenges like fluctuating material costs and competition for skilled subcontractors. Navigating local zoning laws and maintaining strong relationships with regional suppliers are pivotal for minimizing delays and ensuring quality.
Certifications such as PMP or LEED can distinguish candidates, but deep knowledge of Virginia’s residential building codes and proven experience with local vendor networks often weigh heavily. Practical leadership experience in custom home construction is highly valued in this region.
Days are dynamic, involving sales lead reviews, budget approvals, staff mentoring, and hands-on job inspections. The role requires balancing office meetings with site visits, negotiating with subcontractors, and troubleshooting production bottlenecks to keep projects on schedule.
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