Convenience Store Manager
Posting Details
Job Details
Description
POSITION TITLE: Convenience Store Manager
REPORTS TO: Director of Convenience Store Operations
FLSA STATUS: Exempt – 47 Hours
JOB SUMMARY:
To direct and manage all phases of store operations in a manner designed to achieve maximum sales and gross profits through effective scheduling and supervision of personnel.
ESSENTIAL JOB FUNCTIONS:
1) Achieve sales and profit goals consistently with outlined company budget percentages.
2) Plan, organize, direct, and control store activities with the assistance of the CO-manager.
3) Assure that all store personnel are courteous and respectful to all customers.
4) Handle all employee requests and complaints promptly and professionally.
5) Responsible for accurate bookkeeping and the administration of all financial records.
6) Maintain a housekeeping program that ensures a clean and orderly store.
7) Maintain building and equipment in maximum operating condition.
8) Implement and maintain pricing policies to ensure overall pricing integrity.
9) Implement and maintain all safety standards as directed by the Loss Prevention Department.
10) Implement and maintain all safety standards as it relates to fire prevention, gas pump operations, and worker safety.
11) Maintain adequate inventory levels of all merchandise, and freshness of all merchandise.
12) Monitor gas supplies and pricing consistent with governing agencies and company requirements.
13) Responsible for hiring, firing, training, and maintaining adequate staff levels to properly maintain store conditions and service levels.
14) Responsible for scheduling all store personnel in an efficient manner and in accordance with existing labor budgets.
15) Responsible for weekly payroll administration.
16) Abide by all company policies as stated in the Employee Handbook.
SUPPLEMENTAL JOB FUNCTIONS:
1) Assist with unloading merchandise.
2) Stocking of grocery shelves to provide optimum store conditions.
3) Assist with running register, lottery, and deli area as needed.
4) Accept and perform all other assignments as directed by supervision.
MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
1) Strong oral and written communication skills of interactions with customers, employees, and vendors.
2) Strong analytical and math skills to ensure accuracy of all financial reports, gross profits, and labor percentages.
3) High school education is required, and college education is helpful but not required.
4) Must be able to stand upright for the majority of your scheduled work shift.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Convenience store management in West Lawn demands balancing quick customer service with inventory control, especially for gas stations and fresh goods. Local regulations and community needs influence daily operations, requiring managers to adapt swiftly to maintain profitability and customer satisfaction in this unique retail environment.
Strong communication, decisive problem-solving, and team motivation skills are vital at Redner's Markets Inc. A Convenience Store Manager must efficiently handle staff scheduling, conflict resolution, and maintain high operational standards to meet company goals and foster a respectful, customer-focused atmosphere.
Many believe the role is purely transactional, but it requires complex financial oversight, staff management, and compliance with safety standards. At Redner's Markets Inc., managers also juggle merchandising, pricing integrity, and regulatory adherence, making it a multifaceted leadership position.
West Lawn sees moderate competition for convenience store manager roles, driven by the region's steady retail demand. Candidates with proven leadership and operational skills, especially those familiar with local regulations and community preferences, tend to stand out in this market.
Scheduling often involves long shifts, including weekends and holidays, reflecting store operational hours. Managers need flexibility and stamina to oversee daily activities and staff, but efficient scheduling can help maintain work-life balance amid West Lawn's retail tempo.
Certifications in retail management, safety compliance, and customer service excellence add value. Additionally, familiarity with Pennsylvania-specific regulations for gas pump operations and loss prevention can give applicants an edge in local convenience store roles.
Convenience Store Managers in West Lawn typically earn between $45,000 and $55,000 annually, reflecting local cost of living and retail standards. This aligns well with Pennsylvania averages but may vary slightly depending on company size and store performance.
Redner's Markets Inc. offers hands-on leadership experiences combined with ongoing training in store operations, financial management, and safety protocols. This approach helps managers build skills that can lead to career advancement within the company or the broader retail sector.
Managers at Redner's Markets Inc. must juggle diverse roles, from inventory freshness to gas pricing compliance, requiring multifaceted operational oversight. The company’s focus on customer service and safety standards also demands a proactive and detail-oriented management style.
A Convenience Store Manager typically has full responsibility for budgeting, staff hiring, and store profitability, whereas an Assistant Manager supports these tasks. The manager sets strategic priorities and ensures compliance with company policies, leading the store toward sales and operational goals.
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