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Retail Sales Associate
American Freight
Location : Altamonte Springs, FL, 32701
Job Type : Full Time
Date Posted : 2 December 2025
Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
A retail sales associate in Altamonte Springs engages customers by offering personalized product advice, managing inventory displays, and ensuring smooth transactions. The role involves multitasking between sales support, stock organization, and utilizing digital tools to enhance the shopping experience, all while adapting to flexible scheduling demands.
In Florida's retail sales sector, especially in furniture, employers prioritize strong interpersonal communication, tech-savviness for POS systems, and a good grasp of product knowledge. Ability to work varied shifts and a customer-centric approach greatly boost success in sales associate positions.
While no strict certifications are mandatory, completing customer service training and point-of-sale system proficiency courses can significantly enhance a retail sales associate’s employability in Altamonte Springs, reflecting local employers' preference for digitally adept and customer-focused candidates.
Altamonte Springs features a moderately competitive retail sales job market influenced by seasonal demand and local economic trends. Candidates demonstrating flexible availability, sales aptitude, and familiarity with retail technology often stand out and secure positions faster.
American Freight’s retail sales associate role emphasizes proactive consultative sales, teamwork, and leveraging technology to assist customers, with flexible scheduling options. Their inclusive culture and commitment to equal opportunity set a supportive environment for diverse candidates.
American Freight encourages ongoing learning through timely training and offers pathways for growth by rewarding consistent performance and customer engagement skills. Associates gain exposure to various sales-support activities that build experience valuable for advancement.
Retail sales associates in Altamonte Springs typically earn between $12 and $16 per hour, depending on experience and shift flexibility. American Freight’s compensation aligns with local market rates, often including benefits for full-time roles and incentives for meeting sales targets.
Associates use website navigation tools and company technology to locate products online, providing customers with alternatives or ordering options. This proactive approach helps maintain customer satisfaction even when physical inventory is limited.
Yes, for full-time roles at American Freight in Altamonte Springs, flexible availability including weekends and evenings is essential due to peak shopping times, while part-time positions offer scheduling flexibility to accommodate different availability.
Challenges include managing fluctuating customer traffic and stock levels. Associates overcome these by staying well-trained, collaborating with team members for floor upkeep, and utilizing sales technology to streamline transactions and customer service.
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