This position is eligible for $2500 retention bonus.
Job Summary:
The Providence CenterCase Manager Team 1Ecoordinates services for consumers to minimize stressors and to facilitate the reduction of psychiatric and substance abuse disorder symptoms. Encourage consumers to attain the highest possible levels of independence.
Duties and Responsibilities:
Coordinate a variety of services.
Provide support counseling, problem solving, contracts and limit setting.
Participate as a member of a multi-disciplinary team in the development and implementation of therapeutic services, to include working with substance abusers, as it relates to case management.
Present verbally a synopsis of actual cases as required.
Arrange moves for consumers.
Accompany consumers to appointments with agencies, clinics, doctors, etc.
Initiate vocational/job development activities with consumer.
Make assessments and provide appropriate crisis interventions and risk management as needed.
Teach consumers adult daily living skills.
Integrate skills training in all aspects of Rehab. and Recovery Plan.
Maintain a clean, healthy and safe environment at all times.
Initiate treatment and advocate for consumer within network of care.
Schedule appointments for consumers within The Providence Center and with outside agencies.
Assist consumers with benefits acquisition (social security supplemental insurance (SSI), food stamps, advocates office, medical doctor).
Negotiate on behalf of the consumer, as needed, with landlords, courts, families, the treatment team, and consumers themselves.
Transport consumers in own vehicle or Center van to planned activities and appointments.
Complete recordkeeping in accordance with Health Information Services (HIS) and other center requirements within required time frames and abide by center confidentiality policy.
Monitor confidentiality in accordance with Center policy and legal requirements.
Complete required reports and evaluations (MHPRR checklist, Psycho-social form).
Maintain cooperative relationships with Center staff, consumers, community agencies and the public.
Communicate with various local agencies and other departments or teams at The Center.
Work in cooperation with co-workers and supervisory staff.
Attend trainings, case presentations and conferences.
Serve on appropriate Center committees.
Other duties may be assigned.Requirements:
Associate's degree in Human Services or related field required. Bachelor’s degree from accredited College or University preferred.
Experience in Human Services Field preferred.
Bilingual Spanish preferred.
Must have valid driver's license, registration, current inspection and insured automobile.
Care New England Health System (CNE) and its member institutions;
Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.
Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.
EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.
Freqently Asked Questions
Pawtucket's healthcare sector shows steady demand for case management professionals like Case Team 1E specialists. Candidates often face moderate competition, especially with bilingual skills like Spanish. Local employers value experience in psychiatric and substance abuse services, making specialized backgrounds advantageous in this market.
While an associate degree is required, certifications such as Certified Case Manager (CCM) or Licensed Clinical Social Worker (LCSW) are highly regarded in Rhode Island. Additional training in substance abuse counseling or crisis intervention also boosts employability within healthcare systems like Care New England.
Case Team 1E roles emphasize coordinating services specifically for psychiatric and substance abuse consumers, integrating therapeutic support with vocational development. This specialized focus involves hands-on crisis intervention, skill training in recovery plans, and active advocacy within a multidisciplinary team.
A typical day includes facilitating appointments, conducting assessments, liaising with landlords or courts, and supporting consumers in benefits acquisition. Balancing administrative duties with direct client engagement, the role demands flexibility and strong problem-solving to support recovery and independence.
Starting as a Case Team 1E provides foundational experience in mental health and substance use disorder management. With further education or certifications, progression to senior case manager or supervisory roles within healthcare networks like Care New England is achievable, especially given the sector's growth.
Care New England supports Case Manager Team 1E staff with a $2,500 retention bonus and access to diverse medical facilities. Employees benefit from collaborative environments, ongoing training, and involvement in innovative care programs, fostering professional growth within a respected regional health system.
Care New England emphasizes ethical standards aligned with hospital policies and community values. Case Team 1E employees experience a supportive atmosphere with multidisciplinary teamwork, commitment to patient confidentiality, and opportunities to participate in committees, enhancing both care quality and job satisfaction.
In Pawtucket, a Case Manager Team 1E typically earns between $48,000 and $58,000 annually, reflecting local demand and healthcare industry standards. Benefits like retention bonuses and health system perks can supplement this, making the total compensation competitive for similar roles in Rhode Island.
Pawtucket’s compact urban layout allows many Case Team 1E workers to commute efficiently by car or public transit. Given the role sometimes involves transporting consumers, reliable vehicle access is crucial, so candidates often prioritize proximity and flexible scheduling to manage appointments effectively.
A frequent misunderstanding is that Case Team 1E roles are purely administrative. In reality, they require direct consumer interaction, crisis intervention, and advocacy skills. This hybrid nature demands both organizational acumen and compassionate communication, distinguishing it from more clerical case management jobs.
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