Balfour Beatty Investments - North America
Residential Maintenance Technician - Level I
Who we are
At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created whenWe Care—about our residents, our partners, our communities, and each other. Our culture of caring drives every aspect of our business, guiding us to always do the right thing and build meaningful connections as we fulfill the needs of our residents and partners with sincerity, empathy, and creativity.
Our Benefits
- Discretionary bonuses
- Medical and Dental Insurance 1st of the month following employment
- Health, Flexible Spending and Dependent Care Accounts
- Company paid life insurance
- 401K plan with employer matching
- Robust PTO to include, sick, floating holidays, vacation, and personal days
- 2 Volunteer Days per year
- Company paid short-term and long- term disability, parental leave.
- And more!
About the role
The Maintenance Technician is integral to meeting this objective, with responsibility for maintaining the overall physical condition of the community and providing world-class service to our valued residents. Our Maintenance Technicians diagnose maintenance issues, make necessary repairs and ensure all resident service requests and other community maintenance is completed in a timely manner
You may be eligible for a $500 net sign on bonus to be paid out in your first paycheck
About the Maintenance Technician Job Family
Balfour Beatty Communities' (BBC) Maintenance Technician Job Family was established to provide a structure around the maintenance function at BBC. This new framework will create levels around roles and responsibilities, while also attracting, retaining, and growing our maintenance employees! Come grow with us!
Each level has their own requirements as defined in the job description and have a training plan set in place to help you achieve the next level. The Maintenance Job Family has the following levels:
- Maintenance Trainee
- Maintenance Technician I
- Maintenance Technician II
- Maintenance Technician III
What you'll be doing
- Provide maintenance support for general maintenance and orderliness of property HVA, mechanical, electrical, utilities and lighting systems. Including inspections and repairs
- Ensuring the successful execution of all company safety and environmental policies and procedures
- Delivering the highest level of resident satisfaction through responsive, consistent, positive, and professional interactions.
- Working a rotating on call schedule to have 24/7 maintenance coverage
Who we're looking for
Qualified candidates will have:
- High school diploma or GED graduate level
- 1-3 years of maintenance experience
- Basic trouble shooting skills
- Basic understanding on at least one of the following disciplines: electrical, plumbing, carpentry
- Ability to make repairs to resident homes to Company standards within time limits.
- Ability to learn quickly
- Certifications relevant to the region in which the technician works, for example: EPA 608, Boiler Certification, plumbing, electrical, appliance repair are obtained within 9 months of employment or promotion
- Required training courses completed within one (1) year of hire/promotion date.
- Valid, state-issued driver’s license with a safe driving record is required.
Typical Physical Demands:
Regularly use hands to manipulate tools, machinery, equipment, supplies, and office equipment. Frequently stand, reach with hands and arms, climb ladders, balance, and stoop. Sit and stand to do clerical work. Regularly lift and move equipment and supplies up to 50-75 lbs.
Typical Work Conditions:Work is performed in and outside a maintenance/machinery environment and in and outside residential properties. Employee frequently interacts directly with residents, maintenance, and communities’ staff during the workday.
Benefits:Discretionary bonuses, health/life insurance, retirement plan/401K contributions, paid time off, long-term, and short-term disability, paid parental leave.
Balfour Beatty Communities is part of Balfour Beatty Investments and Balfour Beatty, plc, an international group that finances, develops, builds, and maintains infrastructure assets.
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Freqently Asked Questions
Certifications like EPA 608 for refrigerants, plumbing licenses, or electrical credentials are highly valued in Hampton, VA. They demonstrate compliance with regional regulations and enhance your qualifications, often leading to better job prospects with employers like Balfour Beatty Campus Solutions.
Hampton's dense residential communities create steady maintenance demands, often requiring technicians to juggle electrical, plumbing, and HVAC tasks. Compared to larger urban centers, the workload here balances variety with manageable resident interaction, making it a unique environment for skill application.
Focusing on troubleshooting electrical systems, plumbing repairs, and carpentry basics is crucial. Developing strong diagnostic abilities and mastering time management to resolve resident issues promptly will significantly impact your effectiveness and career progression.
Balfour Beatty offers structured growth from Maintenance Technician I through III, supported by tailored training plans. Advancing requires acquiring certifications, expanding technical skills, and demonstrating consistent, high-quality service to residents.
Technicians often handle urgent repair requests, navigate safety protocols, and maintain various property systems under time constraints. Balancing physical demands, such as lifting heavy equipment and working outdoors, with administrative duties requires adaptability and resilience.
The company implements a rotating on-call schedule ensuring 24/7 maintenance coverage, providing technicians with structured support for emergencies while balancing workload and personal time, fostering a dependable and responsive work culture.
Hampton's steady growth in residential developments has increased demand for maintenance technicians. The local market favors candidates with multi-disciplinary skills and certifications, making ongoing training an essential factor in securing and retaining positions.
Salaries typically range from $40,000 to $52,000 annually, influenced by experience, certifications, and company benefits. Balfour Beatty Campus Solutions also offers discretionary bonuses and comprehensive benefits that add significant value to the overall compensation.
The company emphasizes a culture of caring, expecting technicians to prioritize resident satisfaction through timely repairs and professional interactions, aligning maintenance work with community well-being and creating a supportive living environment.
Beyond routine repairs, technicians are pivotal in maintaining property safety, environmental compliance, and resident communication. This multi-faceted role demands technical expertise combined with empathy and creativity to uphold living standards.
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