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Retail Sales Associate
American Freight
Location : Columbia City, IN, 46725
Job Type : Full Time
Date Posted : 2 December 2025
Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Columbia City’s retail sector shows moderate demand for sales associates, with local businesses like American Freight often seeking motivated candidates. The competition isn’t as fierce as in larger metro areas, but having flexible availability and product knowledge can significantly boost your chances.
While formal certifications aren't mandatory, completing customer service or retail sales training programs in Indiana can enhance your resume. Employers in Columbia City appreciate candidates familiar with POS systems and merchandising best practices, which can be gained through local workshops or online courses.
Emphasize strong communication, adaptability to varying customer needs, and proficiency with point-of-sale technology. Showcasing an ability to maintain organized merchandise displays and collaborating with team members reflects well for retail sales roles, especially in stores like American Freight.
Absolutely. Many retail sales associates progress to supervisory or management roles by demonstrating leadership, sales achievements, and mastery of store operations. Gaining experience at American Freight could open doors to positions like department manager or retail operations associate.
Daily duties include assisting customers with product selections, managing transactions, restocking merchandise, and maintaining a tidy sales floor. Associates also use technology to check inventory and support team members, ensuring a smooth shopping experience for each visitor.
American Freight offers flexible scheduling options, accommodating full-time and part-time availability including evenings and weekends. This flexibility helps associates in Columbia City manage work-life balance while meeting store staffing needs efficiently.
Retail sales associate salaries in Columbia City typically range from $11 to $15 per hour, depending on experience and shift timing. Positions at American Freight are competitive within this range, often accompanied by benefits and potential bonuses based on sales performance.
American Freight values associates who proactively engage customers with consultative sales techniques and possess strong product knowledge. Their commitment to diversity and equal opportunity means they also seek individuals who thrive in inclusive, team-oriented environments.
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