Job Details
General Manager
ASP Americas Swimming Pool Company is Americas premier swimming pool service company. We have been operating for over 15 years with an outstanding reputation. We pride ourselves on providing "resort quality pool services". To do this we have built a team of dedicated, enthusiastic technicians who enjoy delivering resort-quality service and treating our customers with the utmost respect.Our Mission:At ASP, we create superior value for our customers in all that we do by leveraging technology, higher standards, knowledge and the relentless pursuit of excellence.
Because of our approach, we have earned loyal customers who expect and desire dependable, quality swimming pool solutions. We guarantee satisfaction with our services and do not require long-term contracts. We are fully licensed and insured and our team members are among the best in the swimming pool service industry.
We continue to grow and are seeking a solution-oriented and customer-focused General Manager to join our team. This position is responsible to provide excellent customer service, implement company marketing strategies, perform data entry and financial reporting, manage maintenance, service and renovation departments, and communicate effectively with the business owner.
The ideal person for this position will enjoy a blend of indoor and outdoor work. They will be a self-starter who has the ability to work independently with minimal oversight and guidance. They will handle all matters with integrity and embrace the concept and requirements of delivering "resort-quality service".Responsibilities:
Success in this position will be determined by the following measurable results:
- Developing, executing and monitoring the company marketing plan and budget
- Handling customer relationship management with superior communication and setting realistic expectations
- Executing all elements of day-to-day financials (receivable, payables, pricing, etc.)
- Management of staff with daily oversight of PoolOps software program and weekly meetings.
- Continual focus on employee retention and recruiting with an emphasis on continuing education by using the online training site.
- Communicating to the owner daily/weekly any issues encountered and recommending possible solutions to those issues.
- Acting with Integrity;
- Superior Knowledge;
- Passion for the Company;
- Customer Focus;
- Accountability and Discipline;
- Respecting Others;
- Excellence in ALL we do;
- Safety First at all Times.
- At least 1 year of management and/or accounting experience; swimming pool industry-related experience preferred.
- A valid driver's license with a clean driving record.
- The ability to lift up to 100 lbs.
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Freqently Asked Questions
Thriving as a General Manager here requires a blend of customer-centric leadership, strong operational oversight, and integrity. Being proactive in managing teams, understanding pool service nuances, and maintaining high service standards ensures success in this role focused on resort-quality experiences.
Expect a dynamic mix of desk work like financial tracking, marketing execution, and staff coordination, alongside on-site visits to oversee maintenance and service quality. This balance ensures operational excellence while staying connected to field activities critical in pool services.
In this region, experienced General Managers often advance to regional management or specialized operational leadership roles. With the growing demand locally, upward mobility includes roles focused on multi-site oversight or corporate strategy within the pool services sector.
While a valid driver’s license is mandatory, certifications in pool maintenance or business management can enhance a candidate’s profile. Local hiring trends favor managers who combine operational expertise with safety compliance and customer service credentials.
The Pearl River area shows steady openings in general management within service sectors, especially pool maintenance. Competition remains moderate, with employers valuing candidates who bring both leadership experience and industry-specific knowledge.
Better Northshore Jobs emphasizes candidates who align with their mission of resort-quality service, focusing on managers adept at integrating technology with hands-on pool operations. This unique blend supports their reputation for excellence in Pearl River’s competitive market.
Applicants will find a culture committed to integrity, safety, and customer focus. The company fosters employee growth through ongoing training and values managers who passionately uphold high standards in service delivery.
General Manager salaries in Pearl River typically range from $65,000 to $85,000 annually, slightly below some metropolitan areas but competitive due to lower living costs. Experience in pool services and operational skills can push compensation toward the higher end locally.
General Managers hold full operational responsibility, steering strategy, finances, and team leadership, while Assistants or Associates support these functions with limited decision-making. The GM role demands comprehensive oversight and accountability for company-wide success.
Regional General Managers oversee multiple locations, focusing on broader strategic initiatives and cross-site consistency. Local General Managers concentrate on day-to-day operations, staff management, and direct customer interactions at a single site.
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