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Residential Maintenance Technician
Balfour Beatty Campus Solutions
Location : Highland Falls, NY, 10928
Job Type : Contractor
Salary : $28.00 hr
Date Posted : 2 December 2025
Balfour Beatty Investments - North America
Residential Maintenance Technician - Level III
Who we are
At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created whenWe Care—about our residents, our partners, our communities, and each other. Our culture of caring drives every aspect of our business, guiding us to always do the right thing and build meaningful connections as we fulfill the needs of our residents and partners with sincerity, empathy, and creativity.
Our Benefits
- Discretionary bonuses
- Medical and Dental Insurance 1st of the month following employment
- Health, Flexible Spending and Dependent Care Accounts
- Company paid life insurance
- 401K plan with employer matching
- Robust PTO to include, sick, floating holidays, vacation, and personal days
- 2 Volunteer Days per year
- Company paid short-term and long- term disability, parental leave.
- And more!
About the role
The Maintenance Technician is integral to meeting this objective, with responsibility for maintaining the overall physical condition of the community and providing world-class service to our valued residents. Our Maintenance Technicians diagnose maintenance issues, make necessary repairs and ensure all resident service requests and other community maintenance is completed in a timely manner
You may be eligible for a $500 net sign on bonus to be paid out in your first paycheck
About the Maintenance Technician Job Family
Balfour Beatty Communities' (BBC) Maintenance Technician Job Family was established to provide a structure around the maintenance function at BBC. This new framework will create levels around roles and responsibilities, while also attracting, retaining, and growing our maintenance employees! Come grow with us!
Each level has their own requirements as defined in the job description and have a training plan set in place to help you achieve the next level. The Maintenance Job Family has the following levels:
- Maintenance Trainee
- Maintenance Technician I
- Maintenance Technician II
- Maintenance Technician III
What you'll be doing
- Oversees one or more assets and supervise general maintenance engineers and technicians. Usually also has specific property maintenance responsibilities, including, but not limited to general maintenance and orderliness of property HVAC, mechanical, electrical, utilities and lighting systems. Including inspections and repairs. Experience level to direct mechanics, technicians, and outside contractors on assigned projects. Controls inventory of parts and equipment. Coordinate all Maintenance related / contractor activities.
- Ensuring the successful execution of all company safety and environmental policies and procedures.
- Delivering the highest level of resident satisfaction through responsive, consistent, positive and professional interactions.
- Working a rotating on call schedule to have 24/7 maintenance coverage
Who we're looking for
Qualified candidates will have:
- High school diploma or GED graduate level
- Minimum of 7 years of maintenance experience with no certificationsor4 years’ experience with EPA 608 Universal required.
- Approved designations or degree/license/certification(s) in at least one of the following
- HVAC, Plumbing, Electrical, Appliance Repair Certification or Carpentry.
- Demonstrated strong customer service skills
- Advanced knowledge in at least one of the following disciplines: electrical, plumbing, HVAC, carpentry.
- Ability to diagnose problems and implement repairs
- Ability to perform Quality Control on work and repairs completed
- Demonstrated ability to train on skill trades
- Demonstrated strong written and verbal communication skills.
- Strong time management skills.
- Ability to provide guidance and training to less senior technicians. Strong customer service skills.
- Required training for Maintenance Tech III completed within 15 months of hire/promotion date.
- Valid, state-issued driver’s license with a safe driving record is required.
Typical Physical Demands:
Regularly use hands to manipulate tools, machinery, equipment, supplies, and office equipment. Frequently stand, reach with hands and arms, climb ladders, balance, and stoop. Sit and stand to do clerical work. Regularly lift and move equipment and supplies up to 50-75 lbs.
Typical Work Conditions:Work is performed in and outside a maintenance/machinery environment and in and outside residential properties. Employee frequently interacts directly with residents, maintenance, and communities’ staff during the workday.
Balfour Beatty Communities is part of Balfour Beatty Investments and Balfour Beatty, plc, an international group that finances, develops, builds, and maintains infrastructure assets.
Pay Rate: $28.00 hr.
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Freqently Asked Questions
In Highland Falls, certifications like EPA 608 Universal, HVAC, plumbing, electrical, or appliance repair certifications significantly boost your profile for a Residential Maintenance Technician role. These credentials demonstrate specialized skills highly valued by employers like Balfour Beatty Campus Solutions and improve your chances of standing out in a competitive local job market.
Daily tasks often include diagnosing and repairing HVAC, electrical, plumbing, and carpentry issues, but specifics can shift based on community size and resident needs. In Highland Falls, technicians must be versatile, handling everything from routine inspections to emergency repairs, ensuring safe, comfortable living environments for residents.
Balfour Beatty Campus Solutions emphasizes a culture of caring and resident satisfaction, so technicians not only fix issues but also maintain strong communication and empathy with residents. This approach demands both technical skill and exceptional customer service, setting it apart from more transactional maintenance roles elsewhere.
The Maintenance Technician III position is a senior role that offers pathways toward supervisory duties and specialized expertise. Balfour Beatty provides structured training plans to help technicians develop leadership skills, advance technical certifications, and potentially transition into management or project coordination within residential property maintenance.
Offering $28.00 per hour, the salary aligns with Highland Falls' moderate living costs and the skill level required. While competitive, local demand for experienced maintenance technicians, especially those with certifications, can influence wage negotiations and opportunities for bonuses or overtime.
Balfour Beatty promotes wellness with benefits like paid leave, volunteer days, and flexible PTO options. Despite a rotating on-call schedule for 24/7 coverage, their culture encourages balancing responsiveness with personal time, helping technicians sustain long-term job satisfaction and avoid burnout.
This role blends advanced technical responsibilities with a strong resident-focused service ethos. Unlike some maintenance roles that prioritize speed, Balfour Beatty values empathy and thoroughness, requiring technicians to be both problem solvers and community builders within residential environments.
The Highland Falls area has steady demand for multi-skilled maintenance technicians, but candidates with multiple trade certifications like HVAC and electrical have a marked advantage. Employers seek versatile professionals capable of handling diverse repairs, making certified technicians more likely to secure top positions.
Emphasize your expertise in electrical, plumbing, HVAC, or carpentry, alongside strong diagnostic and problem-solving abilities. Highlighting customer service skills and experience supervising or training others will resonate well, reflecting the company’s commitment to quality and resident satisfaction.
Balfour Beatty’s focus on structured career growth, comprehensive benefits, and a supportive work culture distinguishes its technician roles. Unlike some local positions, this role involves supervisory duties and a rotating on-call schedule, offering both leadership experience and continuous learning opportunities.
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