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South San Francisco Assistant Store Manager
The Salvation Army San Francisco
Location : South San Francisco, CA, 94080
Job Type : Full Time
Salary : $19.57 Hourly
Date Posted : 1 December 2025
South San Francisco Assistant Store Manager
Posting Details
Job Details
Description
ASSISTANT STORE MANAGER - SOUTH SAN FRANCISCO
PAY RATE: $19.57 Hourly, Benefit Eligible
ABOUT THE ARC
THE SALVATION ARMY MISSION STATEMENT:The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.
POSITION OBJECTIVES:
-To provide customers with the best selection, exceptional service and well-organized stores so we can offer spiritual, social, and rehabilitation programs to those in need.
-Accountable for meeting store sales and income budget expectations while managing expenses to maximize profitability.
-Create a positive and mentoring environment for Beneficiaries (ARC rehabilitation program participants) through collaboration and partnership with program staff.
-Implement positive and effective Work Therapy Assignments (WTA) and keep Beneficiaries on the right track and focus where they need to improve.
QUALIFICATIONS:
-High School Diploma or equivalent required
-Minimum of 2 years previous Retail Management/Supervisory experience (thrift preferred).
-Basic understanding of office applications, including MS Office (Word, Excel, Outlook)
-Must hold a valid Driver's license, able to pass MVR report (required), able to show proof of insurance and have access to a motor vehicle.
-Must pass background check, which will include Criminal History and Sex Offender Registry.
-Ability to communicate effectively with management, store employees, customers and donors.
PHYSICAL REQUIREMENTS:
-Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
-Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts.
-Ability to lift up to 50 lbs.
- Ability to perform various repetitive motion tasks
CORE COMPETENCIES:
Problem Solving– Promptly identify & resolve problems; gather and analyze information to develop solutions.
Oral Communication- Speak professionally, clearly, and persuasively in a variety of potentially challenging situations; seek clarification and respond appropriately to questions.
Written Communication- Write clearly and informatively; edit work for spelling and grammar; Present numerical data accurately; Read and interpret written information.
Teamwork– Balance team and individual responsibilities; Build a positive team spirit, morale, and group commitment to established goals, core values and objectives.
Project Management- Prioritize and plan work activities; use time efficiently; Organize work schedules of others and assign tasks. Follow up to ensure accountability.
Managing People- Include staff in planning, decision-making, facilitating, and process improvement. Be available and present to staff; provide regular performance feedback; help develop subordinate’s skills and encourage growth; Improve processes, products, and services. Delegate work assignments; Match responsibilities to the right people; Set expectations and monitor delegated activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
-Takes an active role and partners with the Store Manager in the day-to-day operation of the store. These routines include opening and closing procedures, point of sale operations, inventory management and rotation, ARC merchandising standards (CNO Standards) and donations.
-Assumes responsibility for all day-to-day store operations (including personnel and cash handling duties) in the absence of the Store Manager.
-Assists Store Manager to monitor and analyze key performance indicators to drive store sales and increase profitability as projected by budget and goals set by Command Retail Directors and Command Administration.
-In the absence of Store Manager - Schedule Store Employees to ensure appropriate coverage in store and donation center. Coordinate daily morning and shift change team meetings. Responsible for reviewing and maintaining accurate employee payroll records including daily monitoring of time and attendance edits.
-Assists Store Manager with the hiring, training and directing the store team to ensure proficiency of processes while also responsible for the development and performance coaching of all store employees.
-Communicate any personnel issues and performance results with Store Manager. May issue disciplinary warnings, conference reports, employee evaluations, and key performance results as needed in coordination with the Store Manager, HR Generalist and District Sales Manager.
-Ensuring high levels of Customer and Donor satisfaction through excellent service to meet their needs while also maintaining good Community relations. Develop strategies to improve service to maximize the customer experience.
-BRP (Back Room Processing) – Supporting the Store Manager to ensure Back Room Processors/Warehouse Associates are working effectively and efficiently meet daily processing goals.
-Responsible for supervision, support, and conduct reporting of program Beneficiaries if or when Work Therapy Assignments are put in place.
-Responsible for the protection and security of store currency, inventory, and property. This includes safe funds, bank deposits (including daily logging and completing cash deposits), products for sale, equipment, and building security.
-The building must be secured during non-operating hours with alarm system arming and alert protocol.
-Assures that safety measures are established and maintained consistent with ARC policy and governmental regulations, and that safety issues and incidents are reported immediately. Assists Store Manager with conducting and recording mandatory Weekly Store Meetings. Attends ARC Monthly Safety Meetings in Store Managers absence.
-May transfer or be relocated to other stores based on business needs.
-Completes all tasks (written or verbal) as assigned by the District Sales Manager, Command Retail Directors and Command Administration.
Schedule
Our stores operate 7 days per week. Work schedules are determined by Management and employee must be flexible to always ensure adequate store coverage. Full-time associates may be scheduled to work any full-time shift including evenings, weekends, and holidays.
Qualifications
Skills
Behaviors
Required
Team Player
Preferred
Leader
Innovative
Enthusiastic
Detail Oriented
Dedicated
Motivations
Required
Peer Recognition
Preferred
Self-Starter
Goal Completion
Flexibility
Ability to Make an Impact
Education
Required
GED or better.
High School or Equivalent or better.
Experience
Licenses & Certifications
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
In South San Francisco retail environments, strong communication, team motivation, and problem-solving skills stand out. An assistant store manager must adeptly balance operational oversight with staff mentoring, ensuring customers receive excellent service while fostering a positive workplace culture.
Assistant managers in South San Francisco often juggle both administrative duties and direct staff supervision due to the area's diverse demographics and busy retail flow. This role demands flexibility, from managing inventory rotation to supporting rehabilitation programs unique to The Salvation Army’s mission.
While a high school diploma is essential, having a valid driver's license with a clean motor vehicle record is crucial here, given travel between store sites. Additional retail management training or courses in customer service can significantly boost competitiveness in this local market.
South San Francisco has seen steady demand for assistant retail managers, especially in nonprofit and thrift sectors. Candidates showcasing leadership experience combined with flexible scheduling availability often attract more recruiter attention amid this competitive landscape.
This role transcends traditional retail by integrating spiritual and social rehabilitation programs into daily operations. Managers not only oversee sales but also mentor program participants, fostering a supportive environment aligned with The Salvation Army’s mission.
Unlike typical retail jobs, this position emphasizes managing work therapy assignments and supporting beneficiaries' growth. The Salvation Army expects managers to balance profitability with social impact, creating a workplace focused on community upliftment alongside sales targets.
Given South San Francisco’s proximity to major transit hubs and traffic hotspots, flexible scheduling and reliable vehicle access are advantageous. Candidates often plan for peak-hour congestion and parking challenges when applying for retail management roles here.
The $19.57 hourly wage is competitive within nonprofit thrift retailing but slightly below some commercial retail management rates in the Bay Area, reflecting the mission-driven nature of the role and associated benefits like flexible schedules and community impact opportunities.
Emphasize retail supervisory experience, especially in thrift or nonprofit settings, alongside strong communication abilities and leadership in team development. Familiarity with inventory management and a commitment to community service will also resonate well with hiring managers.
Managers are expected to integrate sales objectives with spiritual and social goals, mentoring beneficiaries through work therapy and ensuring the store operates as a community resource. This dual focus requires balancing commercial success with compassionate leadership.
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