Balfour Beatty Investments - North America
Residential Maintenance Technician
Who We Are
At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created whenWe Care—about our residents, our partners, our communities, and each other. Our culture of caring drives every aspect of our business, guiding us to always do the right thing and build meaningful connections as we fulfill the needs of our residents and partners with sincerity, empathy, and creativity.
Our Benefits:
- Discretionary bonuses
- Medical and Dental Insurance 1st of the month following employment
- Health, Flexible Spending and Dependent Care Accounts
- Company paid life insurance
- 401K plan with employer matching
- Robust PTO to include, sick, floating holidays, vacation, and personal days
- 2 Volunteer Days per year
- Company paid short-term and long- term disability, parental leave.
- And more!
About the role
The Maintenance Technician is integral to meeting this objective, with responsibility for maintaining the overall physical condition of the community and providing world-class service to our valued residents. Our Maintenance Technicians diagnose maintenance issues, make necessary repairs, and ensure all resident service requests and other community maintenance is completed in a timely manner
What you'll be doing
Provide maintenance support for general maintenance and orderliness of property HVAC, mechanical, electrical, utilities and lighting systems. Including inspections and repairs.- Ensuring the successful execution of all company safety and environmental policies and procedures.
- Delivering the highest level of resident satisfaction through responsive, consistent, positive and professional interactions.
- Working a rotating on call schedule to have 24/7 maintenance coverage
Who we're looking for
- High School diploma or GED required
- Minimum of 2 years maintenance experience
- Basic trouble shooting skills
- Basic understanding on at least one of the following disciplines: electrical, plumbing, carpentry
- Ability to make repairs to resident homes to Company standards within time limits.
- Ability to learn quickly
- Must have an active and valid driver’s license
Balfour Beatty Communities is part of Balfour Beatty Investments and Balfour Beatty, plc, an international group that finances, develops, builds and maintains infrastructure assets.
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Freqently Asked Questions
In Lebanon, TN, a Residential Maintenance Technician often needs solid expertise in HVAC, electrical, and plumbing systems tailored to local building codes. Familiarity with regional climate impacts on property maintenance and a valid driver’s license are typically crucial for efficient service delivery in this area.
Unlike industrial maintenance roles, Residential Maintenance Technicians focus heavily on tenant satisfaction by promptly addressing electrical, plumbing, and mechanical issues in homes. Their work balances hands-on repairs with clear communication, ensuring community living standards remain high.
Techs can advance to supervisory roles, specialize in HVAC or electrical systems, or transition into property management. Developing troubleshooting skills and certifications in trades like plumbing or electrical work enhances career mobility within residential maintenance.
Certifications such as EPA 608 for HVAC and state-recognized electrical or plumbing credentials boost employability. Local employers value technicians who meet Tennessee’s trade licensing requirements, reflecting industry standards and safety regulations in Lebanon.
Demand is steady due to ongoing residential development and community upkeep needs. Candidates with multi-trade skills and flexible availability stand out, as companies seek reliable technicians to maintain high resident satisfaction amidst moderate local competition.
Balfour Beatty values sincere care and professional interactions with residents, expecting technicians to combine technical repairs with empathy. Their culture encourages creativity in problem-solving and prioritizes safety and environmental policy adherence, setting them apart.
Technicians often use digital platforms for service requests and maintenance tracking, enabling timely response to resident needs. This integration supports efficient diagnostics and repair scheduling, enhancing the overall property management experience.
Residential Maintenance Technicians in Lebanon typically earn between $40,000 and $50,000 annually, depending on experience and certifications. This range reflects regional market conditions and the multi-skilled demands of maintaining residential properties effectively.
Technicians often encounter intermittent power issues, faulty wiring, or outdated fixtures. Diagnosing problems requires understanding residential electrical layouts, safety codes, and using specialized tools to restore functionality swiftly and safely for residents.
On-call duties mean being available during evenings or weekends to address urgent maintenance requests, ensuring 24/7 community support. This schedule demands flexibility and readiness to handle diverse repair scenarios promptly, which is a common expectation in residential settings.
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