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Retail Sales Associate
American Freight
Location : Athens, AL, 35611
Job Type : Full Time
Date Posted : 2 December 2025
Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
In Athens, AL, strong interpersonal skills paired with product knowledge and comfort using POS technology greatly boost a retail sales associate’s appeal. Employers like American Freight value candidates who can blend customer service with efficient transaction handling and adapt to flexible scheduling demands.
Retail sales roles in Athens, AL often emphasize community engagement and personalized service due to smaller market size. Compared to larger metros, associates here may face less competition but should be versatile with day, evening, and weekend hours to meet local retail rhythms.
You'll actively assist customers with product selections, manage sales transactions, and ensure the sales floor is orderly. Using technology to check inventory and collaborating with colleagues to enhance customer experience are also part of the routine, reflecting American Freight's focus on service and sales goals.
While formal certifications aren't typically mandatory in Athens retail sales, familiarity with customer service training or POS system certifications can be advantageous. Local employers appreciate candidates showing commitment to professional growth relevant to retail operations.
Many retail sales associates in Athens leverage their role to advance into supervisory or store management positions. Gaining expertise in sales strategies and customer relations at American Freight can open pathways to higher responsibilities within retail operations locally.
American Freight in Athens values associates who thrive in flexible schedules, including weekends. The company encourages teamwork and ongoing learning, offering a supportive environment for retail sales associates aiming to deliver exceptional customer solutions.
Yes, American Freight offers structured training to ensure associates understand product features and sales techniques. This approach equips staff to meet department goals, enhancing sales performance and customer satisfaction while fostering career development.
Athens presents a moderate level of competition for retail sales roles, with steady openings at stores like American Freight. Applicants with flexible availability and strong customer service skills generally find favorable hiring conditions.
Retail Sales Associates in Athens, AL typically earn between $11 and $15 per hour, depending on experience and shift flexibility. This range reflects regional cost of living and aligns with market standards for retail positions at companies like American Freight.
American Freight emphasizes consultative sales and technology use more than some local competitors, fostering a proactive customer support approach. This can provide a more dynamic environment for sales associates aiming to develop versatile retail skills.
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