Shift Supervisor
Puyallup, WA, US, 98372
MOD Restaurants make pizza to serve people, to contribute to a world that works for and includes everyone. We believe companies can and should be a force for good in the lives of the people they employ and the communities they serve.
Because at MOD we don’t just make pizzas. We make pizzas that make the world a better place – a world where doing the right thing has far-reaching ripples, where people are at the heart of every decision and were pizza powers possibility.
Compensation: $18.50 - $18.50 per hour plus tips.
Benefits:
- Paid Sick Time (Washington Paid Sick Leave or Seattle Sick and Safe time where applicable)
- Paid Vacation of 5 days per year, accruing at 1.54 hours per pay period
- FREE pizza, salad, and beverages
- Pet insurance
- Discounted gym membership
- Free counseling sessions
- Medical, dental and vision insurance eligibility based on hours worked
- 401(k) retirement
Summary
As a part of our Restaurants Leadership team, Shift Supervisors direct the Squad Crew to deliver amazing pizzas and salads to our guests with radical style and personalization. You set the example of what it means to serve, what it means to create a place and platform were everyone can experience pizza that is personal.
You will lead the making of pizzas for the veggie pilers, the pepperoni perfectionists, and the plant-based pioneers. Pizzas built for the carb cutters and the culinary experimentalist. Together we’re creating an experience were pizza is personal, and everyone belongs.
Over 70% of MOD Leaders are promoted internally. When we say everyone belongs it means support our employees reaching for what’s possible. United by a love of great food and good mentorship, our Squad helps each other get to where they are going.
Because at MOD; ALL PIZZAS ARE WELCOME!
Key Responsibilities
- Be an example of MOD values and behaviors and exemplify a service mindset through effective leadership
- Help create a MOD vibe that our customers expect
- Coach Shift Supervisors to keep the energy high and create a positive vibe on the shift
- Demonstrate, train and coach Squad in all methods for accomplishing store tasks
- Demonstrate knowledge of all Operational Standards and resources
- Partner with General Manager to engage the board community of our restaurant
Required Qualifications
- Minimum of 1 year of customer service or restaurant leadership
- Experience successfully leading, coaching, training, and motivating front line employees
- Ability to think strategically and act tactically
- Ability to stay calm and focused in busy restaurant operations
- Must be at least 18 years old
At our table,everyone has a place. Explore your inner pizza enthusiast and feel right at home.Apply todayto work in a restaurant that is also a social movement.
This job posting is not intended to be exhaustive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact applicantADA@modpizza.com. MOD is a fair chance employer. Los Angeles County qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act .
Nearest Major Market:TacomaNearest Secondary Market:SeattleJob Segment:Chef, Culinary, Operations, Hospitality
Freqently Asked Questions
Shift supervisors at MOD play a crucial role in setting the tone for energy and positivity, especially during peak hours. Their leadership style fosters a supportive atmosphere, motivating squad members to deliver personalized service while maintaining high operational standards in Puyallup’s fast-paced environment.
Balancing hands-on operational duties with coaching involves prioritizing tasks, delegating effectively, and providing real-time feedback. In Puyallup, where customer expectations are high, supervisors must maintain workflow efficiency while inspiring their team to embrace MOD’s values and deliver consistently excellent guest experiences.
An ideal candidate combines at least one year of leadership or customer service experience with strong coaching skills, strategic thinking, and composure under pressure. Familiarity with Washington’s labor laws and a passion for inclusive work culture are also highly valued at MOD in Puyallup.
Puyallup’s hiring demand for shift supervisors is moderately competitive, with many candidates drawn to Seattle’s larger job market. However, MOD’s emphasis on internal promotions and community impact makes their Puyallup location attractive for candidates seeking growth in a supportive environment.
While no mandatory certifications are required, certifications in food safety, workplace safety, or leadership development can enhance a candidate’s profile. In Puyallup, employers like MOD appreciate supervisors who proactively engage in ongoing training to meet operational and regulatory standards.
MOD looks for Shift Supervisors who embody servant leadership, champion inclusivity, and inspire their teams through example. In Puyallup, this means not only managing tasks but also nurturing a culture where every team member feels valued and empowered to craft personalized guest experiences.
MOD offers a comprehensive benefits package that includes pet insurance and discounted gym memberships, promoting overall employee well-being. These perks support shift supervisors in Puyallup by enhancing work-life balance, which is essential in maintaining high energy levels and job satisfaction.
Shift Supervisors in Puyallup earn $18.50 per hour plus tips, reflecting local wage standards and the restaurant’s commitment to fair compensation. This pay scale aligns with hospitality roles in Washington, offering a competitive income combined with performance-based earnings.
Yes, over 70% of MOD’s leadership roles are filled through internal promotions, emphasizing growth pathways for shift supervisors. In Puyallup, this means supervisors can develop into general managers or specialized roles by leveraging MOD’s mentorship and training programs.
At MOD, inclusivity shapes every aspect of the supervisor’s role—from coaching diverse teams to creating welcoming guest experiences. In Puyallup, this approach encourages supervisors to tailor leadership styles that respect individual differences, fostering a cohesive and supportive work environment.
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