Balfour Beatty Investments - North America
Residential Maintenance Technician - Level II
Who we are
At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created whenWe Care—about our residents, our partners, our communities, and each other. Our culture of caring drives every aspect of our business, guiding us to always do the right thing and build meaningful connections as we fulfill the needs of our residents and partners with sincerity, empathy, and creativity.
Our Benefits
- Discretionary bonuses
- Medical and Dental Insurance 1st of the month following employment
- Health, Flexible Spending and Dependent Care Accounts
- Company paid life insurance
- 401K plan with employer matching
- Robust PTO to include, sick, floating holidays, vacation, and personal days
- 2 Volunteer Days per year
- Company paid short-term and long- term disability, parental leave.
- And more!
About the role
The Maintenance Technician is integral to meeting this objective, with responsibility for maintaining the overall physical condition of the community and providing world-class service to our valued residents. Our Maintenance Technicians diagnose maintenance issues, make necessary repairs and ensure all resident service requests and other community maintenance is completed in a timely manner
You may be eligible for a $500 net sign on bonus to be paid out in your first paycheck
About the Maintenance Technician Job Family
Balfour Beatty Communities' (BBC) Maintenance Technician Job Family was established to provide a structure around the maintenance function at BBC. This new framework will create levels around roles and responsibilities, while also attracting, retaining, and growing our maintenance employees! Come grow with us!
Each level has their own requirements as defined in the job description and have a training plan set in place to help you achieve the next level. The Maintenance Job Family has the following levels:
- Maintenance Trainee
- Maintenance Technician I
- Maintenance Technician II
- Maintenance Technician III
What you'll be doing
- General maintenance and orderliness of property HVAC, mechanical, electrical, utilities and lighting systems. Including inspections and repairs. Experience level to direct mechanics, technicians, and outside contractors on assigned projects. Controls inventory of parts and equipment. Make Repairs.
- Ensuring the successful execution of all company safety and environmental policies and procedures.
- Delivering the highest level of resident satisfaction through responsive, consistent, positive, and professional interactions.
- Working a rotating on call schedule to have 24/7 maintenance coverage
Who we're looking for
Qualified candidates will have:
- High school diploma or GED graduate level
- 4-6 years of maintenance experience
- Demonstrated strong customer service skills
- Advanced knowledge in at least one of the following disciplines: electrical, plumbing, HVAC, carpentry.
- Solid trouble shooting skills
- Ability to diagnose problems and recommend repairs.
- Ability to work with limited supervision.
- Has good time management skills.
- Demonstrated strong customer service skills
- Able to effectively communicate with customers.
- Certifications relevant to the region in which the technician works, for example: EPA 608, Boiler Certification, plumbing, electrical, appliance repair are obtained within 9 months of employment or promotion
- Required training for Maintenance Tech I completed within 9 months of hire/promotion date. Required training for Maintenance Tech II completed within 12 months of hire/promotion date.
- Valid, state-issued driver’s license with a safe driving record is required.
Typical Physical Demands:
Regularly use hands to manipulate tools, machinery, equipment, supplies, and office equipment. Frequently stand, reach with hands and arms, climb ladders, balance, and stoop. Sit and stand to do clerical work. Regularly lift and move equipment and supplies up to 50-75 lbs.
Typical Work Conditions:Work is performed in and outside a maintenance/machinery environment and in and outside residential properties. Employee frequently interacts directly with residents, maintenance, and communities’ staff during the workday.
Balfour Beatty Communities is part of Balfour Beatty Investments and Balfour Beatty, plc, an international group that finances, develops, builds, and maintains infrastructure assets.
Pay Rate: $28.00 hr.
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Freqently Asked Questions
In Pooler, GA, technicians typically need regional certifications such as EPA 608 for HVAC, electrical licensure, and plumbing certificates. Securing these within the first 9-12 months is crucial for compliance and advancing within roles like those at Balfour Beatty Campus Solutions.
Pooler’s growing residential sector has increased demand for skilled maintenance technicians, leading to moderate competition. Candidates with multi-disciplinary expertise in electrical, plumbing, and HVAC, combined with strong customer service, stand out in hiring processes.
Daily hurdles include diagnosing complex HVAC or electrical failures, managing urgent resident requests effectively, and balancing preventive maintenance with emergency repairs. Technicians must adapt quickly, often working both indoors and outdoors in residential settings.
Growth often follows a structured path from Maintenance Trainee to Technician III, with ongoing training and certifications. Progression depends on skill mastery in electrical, plumbing, or HVAC disciplines, and leadership abilities, especially within companies like Balfour Beatty.
Balfour Beatty emphasizes a caring culture that prioritizes resident satisfaction along with technical excellence. Their tiered maintenance framework offers clear advancement, plus benefits like discretionary bonuses and comprehensive insurance, setting it apart in Pooler’s market.
Yes, they provide structured training plans tailored to each technician level, ensuring skill development in key areas like electrical, HVAC, and plumbing. This focus helps employees meet certification requirements and advance professionally within the company.
The pay rate is approximately $28.00 per hour for this position in Pooler, reflecting the region’s standards and the role’s expertise level. This rate aligns with median wages for technicians with 4-6 years of experience in residential maintenance.
Newcomers should focus on mastering troubleshooting across HVAC, electrical, and plumbing systems, along with strong communication to handle resident interactions. Time management and independent problem-solving are equally critical for thriving in this position.
Pooler’s community-oriented environment supports a balanced lifestyle, though rotating on-call schedules demand flexibility. The presence of local amenities and manageable commute times contribute positively to technicians' overall job satisfaction.
Technicians often utilize diagnostic instruments for HVAC units, electrical testers, plumbing tools, and inventory control systems. Familiarity with these tools ensures timely repairs and maintenance, supporting the company’s commitment to quality resident service.
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