Cashier
Posting Details
Job Details
Description
POSITION TITLE: Cashier
DEPARTMENT: Front End
REPORTS TO: Customer Service Manager / Bookkeeper
FLSA STATUS: Non-Exempt
JOB SUMMARY:
To operate a cash register and check-stand efficiently and courteously in a manner that will conform with all front-end procedures and company policies. Cashiers are also expected to ensure customer satisfaction by giving prompt and courteous service.
ESSENTIAL JOB FUNCTIONS:
1) Scan grocery orders accurately and efficiently.
2) Correctly identify departments and modifiers that do not scan.
3) Utilized scan and bag technique for maximum efficiency, and bag according to customer requests.
4) Count cash drawer before shift begins, and keep drawer secure at all times.
5) Handle a payment media accurately, and comply with company policy of accountability/cash control.
6) Correctly follow void procedures.
7) Accurately identify produce items and key in their appropriate lookup code numbers.
8) Enforce security policies such as shoplifting, associate purchase policy, bottom of basket (BOB), and the Grapevine.
9) Knowledge of proper store supply procedures.
10) Knowledge of weekly ad and Hot Sheet items.
11) Provide high standards of customer service by properly greeting and thanking customers.
12) Abide by all company policies as stated in the Employee Handbook.
SUPPLEMENTAL JOB FUNCTIONS:
1) Assist in general housekeeping around the front end area.
2) To help stock shelves or face the store when necessary.
MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
1) Must have dexterity in hands to be able to scan/key groceries.
2) Must have strong communication skills to ensure excellent customer service.
3) Strong mathematical skills required to run the registers.
4) Must be able to lift up to twenty five (25) pounds up to forty percent (40%) of the time.
5) Must be able to stand upright for the majority of your scheduled work shift.
Note: While this Position Description describes the primary functions of the position, it is not a complete description of all responsibilities. As a retail business, we require flexibility and teamwork. To assure the best possible service to our customers, our associates are frequently called on to perform work other than major job functions listed above.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
You are using an unsupported browser.
Freqently Asked Questions
Dover's retail sector shows steady demand for cashiers, with moderate competition due to several grocery and retail chains. Candidates with quick customer service skills and flexibility often find it easier to secure roles, especially during peak hiring seasons at places like Redner's Markets Inc.
Most cashiers in Dover benefit from relatively short commutes since Redner's Markets and similar stores are dispersed within residential zones. Traffic congestion is light compared to larger cities, making daily travel manageable for employees relying on public transit or personal vehicles.
Top-notch communication, accuracy in handling payments, and quick problem-solving set standout cashiers apart. Familiarity with point-of-sale systems and maintaining a friendly demeanor while managing a fast-paced checkout line are essential for thriving in retail cashier roles.
Many cashiers begin with front-line customer service, then advance to supervisory or assistant cashier roles. With experience, opportunities to move into inventory management or store operations arise, particularly in established companies like Redner's Markets Inc.
Routine tasks include scanning items, processing varied payment methods, bagging groceries, and addressing customer inquiries. Maintaining a clean checkout area and adhering to store policies ensures smooth operations and positive shopper experiences.
Redner's Markets values cashiers who demonstrate reliability, a commitment to excellent customer service, and the ability to work well under pressure. Familiarity with grocery retail environments and a helpful attitude often improve chances during their hiring process.
Yes, new cashiers undergo tailored training focusing on register operations, store policies, and customer interaction standards. This structured onboarding helps align employees with Redner's commitment to quality service and efficient checkout experiences.
Cashiers in Dover typically earn between $11 and $14 per hour, influenced by experience and company size. Retailers like Redner's Markets Inc. often offer competitive pay supplemented by benefits, reflecting local market standards for cashier employment.
Assistant cashiers often take on additional duties such as supervising checkout lanes, handling cash register discrepancies, and supporting inventory tasks. Service cashiers primarily focus on customer transactions and ensuring swift, friendly checkout experiences.
Many assume cashier roles lack growth or skill development, but in reality, they cultivate essential customer service, multitasking, and problem-solving skills. These positions often serve as gateways to broader retail careers with opportunities for advancement.