Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Lady Lake's retail sector shows steady demand for sales associates, with a moderate level of competition. Candidates with flexible availability and strong customer service skills tend to stand out, especially in stores like American Freight where personalized support is valued.
While formal certifications aren't mandatory, completion of retail sales training programs or customer service workshops can boost your profile. In Florida's retail environment, employers appreciate familiarity with POS systems and product knowledge to enhance customer interactions.
Retail Sales professionals balance customer engagement with maintaining store appearance, handling transactions, and inventory management. Success hinges on understanding product benefits, anticipating customer needs, and collaborating effectively with team members to meet sales targets.
Key competencies include persuasive communication, adaptability to varied schedules, and technological proficiency for POS and online inventory tools. Developing consultative selling techniques and staying current on product trends also propels career progression in retail.
Unlike broader retail support roles, Retail Sales Associates focus proactively on driving sales through customer needs analysis and personalized recommendations, often juggling merchandising duties alongside direct customer interactions to maximize store performance.
At American Freight, associates benefit from flexible scheduling options and a supportive team environment. The company emphasizes leveraging technology to assist customers, making the sales process smoother and enhancing the overall shopping experience.
American Freight stands out for its blend of consultative sales approaches and operational support, plus its commitment to associate training. Compared to other Lady Lake retailers, it offers a balanced pace with opportunities to engage customers through both in-store and online platforms.
Retail Sales Associates in Lady Lake can expect an hourly wage generally between $11 and $15, depending on experience and shift flexibility. Companies like American Freight often provide additional incentives tied to sales performance and customer satisfaction.
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