HOURLY/SALARY
SALARY AT $70,000.00 ANNUALLY
UP TO 10% ANNUAL BONUS
GENERAL SUMMARY
The F&B Restaurant Assistant Manager oversees the entire restaurant/outlet in absence of the F&B Outlet Manager. This position is also responsible for ensuring maximum guest satisfaction and dinning pleasure by consistently maintaining a high level of service and using correct operation procedures.
FOUR DIAMOND SERVICE AGREEMENT
All Team Members will display a Four Diamond commitment to Customer Service through the delivery and maintenance of the Quality Standards established by Pechanga Resort and Casino.
KEY RESPONSIBILITIES
• Carry out policies and procedures of the Pechanga Resort Casino.
• Ensure proper service as specified in the outlet’s standards of service manual.
• Operate Restaurant/Outlet in an atmosphere as specified by manager.
• Act on all guest comments in a timely manner referring culinary and beverage situations to outlet chef and beverage manager.
• Ensure compliance to all rules, regulations and procedures.
• Responsible for all administrative duties for outlet as directed by outlet manager including disciplinary action, scheduling and other duties.
• Displays ability to substitute for cashiers as necessary and fully understands operations of cash handling procedures including point of sales equipment.
• Assist in Supervising, planning and directing all outlet personnel on a daily basis including assigning stations, recording attendance, and conducting real time coaching of team members to ensure service standards are being followed.
• Order supplies to ensure proper par levels including all beverage and service food items and other tasks as required by outlet manager.
• Must have working knowledge of food served in the specific outlet and have strong familiarity with contemporary and traditional styles of cuisine.
• Must be capable of performing all positions within the department including serving, busing, hosting and expediting.
• Be aware of contemporary nutritional and health requirements of customer base including dietary and safe food restrictions.
• Must be available to work all shifts in assigned outlet.
• Maintain proper labor percent as required by F&B Director.
• Assist manager in completing the weekly and monthly department forecasts.
• Submit and follow up maintenance requests and equipment shortages.
• Provide weekly menu and service training according to Pechanga standards.
• Conduct daily pre-shift meetings.
• Control China, silver and glassware inventory.
• All other relevant duties as assigned.
ACCOUNTABILITY:
The F&B Assistant Manager is responsible for the entire restaurant/outlet in absence of the F&B Outlet Manager. This position is also responsible for departmental hiring, corrective actions, termination, employee relation issues, forecasting and budgeting.
________________________________________
QUALIFICATIONS AND GUIDELINES
________________________________________
EXPERIENCE/TRAINING/EDUCATION: A High school diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience is required to successfully perform this job.
COMMUNICATION SKILLS: This position requires the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. This position also requires the ability to write routine reports and correspondence. Furthermore, this position requires the ability to speak effectively before groups of customers or employees of the organization.
MATHEMATICAL SKILLS: This position requires the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. This position also requires the ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Furthermore, this position requires the ability to calculate figures and amounts such as discounts, interest, percentages, and fractions.
REASONING ABILITY: This position requires the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. This position also requires the ability to deal with problems involving several concrete variables in standardized situations where only limited standardization exists, as well as, to solve practical problems. Furthermore, this position requires the ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Blazing Noodles & New Asian Restaurant
Ability to speak Cantonese, Chinese, Korean, Mandarin and Vietnamese preferred
CERTIFICATES, LICENSES, REGISTRATIONS:
• Gaming Class “A” License
• Food Handlers License or Serve Safe Certificate
• TIPS Certification or Equivalent
• 10 Key punch
• Type 30 words or more per minute
SKILLS/ABILITIES:
• Great Smile / Great Attitude
• Professional Demeanor
• Make eye contact while speaking
• Ability to work under stressful situations
• Mentally strong and able to cope with many challenges
DISCLAIMER:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
SALARY AT $70,000.00 ANNUALLY
UP TO 10% ANNUAL BONUS
GENERAL SUMMARY
The F&B Restaurant Assistant Manager oversees the entire restaurant/outlet in absence of the F&B Outlet Manager. This position is also responsible for ensuring maximum guest satisfaction and dinning pleasure by consistently maintaining a high level of service and using correct operation procedures.
FOUR DIAMOND SERVICE AGREEMENT
All Team Members will display a Four Diamond commitment to Customer Service through the delivery and maintenance of the Quality Standards established by Pechanga Resort and Casino.
KEY RESPONSIBILITIES
• Carry out policies and procedures of the Pechanga Resort Casino.
• Ensure proper service as specified in the outlet’s standards of service manual.
• Operate Restaurant/Outlet in an atmosphere as specified by manager.
• Act on all guest comments in a timely manner referring culinary and beverage situations to outlet chef and beverage manager.
• Ensure compliance to all rules, regulations and procedures.
• Responsible for all administrative duties for outlet as directed by outlet manager including disciplinary action, scheduling and other duties.
• Displays ability to substitute for cashiers as necessary and fully understands operations of cash handling procedures including point of sales equipment.
• Assist in Supervising, planning and directing all outlet personnel on a daily basis including assigning stations, recording attendance, and conducting real time coaching of team members to ensure service standards are being followed.
• Order supplies to ensure proper par levels including all beverage and service food items and other tasks as required by outlet manager.
• Must have working knowledge of food served in the specific outlet and have strong familiarity with contemporary and traditional styles of cuisine.
• Must be capable of performing all positions within the department including serving, busing, hosting and expediting.
• Be aware of contemporary nutritional and health requirements of customer base including dietary and safe food restrictions.
• Must be available to work all shifts in assigned outlet.
• Maintain proper labor percent as required by F&B Director.
• Assist manager in completing the weekly and monthly department forecasts.
• Submit and follow up maintenance requests and equipment shortages.
• Provide weekly menu and service training according to Pechanga standards.
• Conduct daily pre-shift meetings.
• Control China, silver and glassware inventory.
• All other relevant duties as assigned.
ACCOUNTABILITY:
The F&B Assistant Manager is responsible for the entire restaurant/outlet in absence of the F&B Outlet Manager. This position is also responsible for departmental hiring, corrective actions, termination, employee relation issues, forecasting and budgeting.
________________________________________
QUALIFICATIONS AND GUIDELINES
________________________________________
EXPERIENCE/TRAINING/EDUCATION: A High school diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience is required to successfully perform this job.
COMMUNICATION SKILLS: This position requires the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. This position also requires the ability to write routine reports and correspondence. Furthermore, this position requires the ability to speak effectively before groups of customers or employees of the organization.
MATHEMATICAL SKILLS: This position requires the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. This position also requires the ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Furthermore, this position requires the ability to calculate figures and amounts such as discounts, interest, percentages, and fractions.
REASONING ABILITY: This position requires the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. This position also requires the ability to deal with problems involving several concrete variables in standardized situations where only limited standardization exists, as well as, to solve practical problems. Furthermore, this position requires the ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Blazing Noodles & New Asian Restaurant
Ability to speak Cantonese, Chinese, Korean, Mandarin and Vietnamese preferred
CERTIFICATES, LICENSES, REGISTRATIONS:
• Gaming Class “A” License
• Food Handlers License or Serve Safe Certificate
• TIPS Certification or Equivalent
• 10 Key punch
• Type 30 words or more per minute
SKILLS/ABILITIES:
• Great Smile / Great Attitude
• Professional Demeanor
• Make eye contact while speaking
• Ability to work under stressful situations
• Mentally strong and able to cope with many challenges
DISCLAIMER:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Freqently Asked Questions
Thriving in the F&B Assistant Manager role demands sharp decision-making skills, adaptability under pressure, and a knack for motivating teams. Strong communication and conflict resolution abilities are vital to maintain service excellence and foster a productive work environment.
In Temecula, the F&B Assistant Manager role uniquely blends hospitality with gaming industry standards, thanks to Pechanga Resort Casino’s influence. Compared to cities like Los Angeles, Temecula offers a more community-focused atmosphere, with competitive pay and specific certifications emphasizing gaming and food safety.
Managing diverse guest expectations, coordinating between culinary and beverage teams, and ensuring flawless service during peak hours are regular hurdles. Additionally, handling administrative duties and maintaining compliance with gaming and health regulations add complexity to the daily workflow.
Candidates must hold a gaming class 'A' license along with food handler certifications such as Serve Safe. Additionally, TIPs certification and proficiency in cash handling with POS systems are often required to meet the casino's strict operational standards.
The position offers an annual salary around $70,000, complemented by up to a 10% yearly bonus. This compensation aligns well with the local hospitality market, reflecting the role’s managerial responsibilities and the specialized environment of a casino resort.
Pechanga’s status as a premier casino resort provides exposure to high-volume operations and luxury service standards, enhancing leadership skills. This environment can accelerate advancement within hospitality management, opening pathways to outlet manager or broader food and beverage director roles.
Yes, proficiency in languages such as Cantonese, Mandarin, Korean, or Vietnamese can enhance guest interactions and team communication, particularly given Pechanga’s diverse clientele. Multilingual abilities can differentiate candidates and improve daily operational effectiveness.
Starting as an assistant restaurant manager in Temecula often leads to roles with increased responsibility, such as restaurant manager or F&B operations manager. Networking within local hospitality venues and gaining certifications can accelerate progress in this growth-oriented regional market.
Pechanga provides structured training programs, regular performance feedback, and detailed service manuals. Assistant Managers lead pre-shift meetings and ongoing coaching to ensure the team consistently delivers the high-quality, personalized experience expected under the four diamond commitment.
Beyond typical management duties, Pechanga’s Assistant Managers oversee compliance with gaming regulations, manage specialized inventory like china and silverware, and coordinate with beverage and culinary managers to handle guest concerns promptly, reflecting the resort’s integrated hospitality model.
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