Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Retail sales positions in Mooresville, AL, experience moderate competition due to local demand and seasonal fluctuations. Candidates with flexible availability and strong customer service skills tend to stand out, especially in companies like American Freight that value proactive sales support and teamwork.
While formal certifications aren’t mandatory for retail sales associates in Alabama, completing customer service or sales training programs can enhance employability. Employers in Mooresville often appreciate candidates who quickly adapt to point-of-sale technology and demonstrate product knowledge.
Daily tasks include assisting customers with product selections, managing sales transactions, restocking merchandise, and maintaining the sales floor’s appearance. Effective retail sales associates also leverage technology to support customers when items aren’t physically in-store, ensuring a smooth shopping experience.
Retail sales associate positions often serve as a foundation for growth into supervisory or management roles. Demonstrating consistent performance, product expertise, and strong interpersonal skills can open paths to higher responsibilities within retail companies like American Freight.
American Freight emphasizes a consultative sales approach, where associates proactively engage customers and collaborate with team members to exceed sales goals. Their flexible scheduling options and focus on comprehensive product knowledge distinguish this role from other retail sales positions.
The company provides training on using their point-of-sale systems to efficiently process sales, returns, and exchanges. Associates are encouraged to understand product details thoroughly, enabling them to resolve customer inquiries and enhance satisfaction during checkout.
Retail sales associates in Mooresville typically earn between $10 and $13 per hour, depending on experience and shift flexibility. Companies like American Freight may offer competitive wages alongside benefits, reflecting local market standards for retail roles.
Many retail stores in Mooresville, including American Freight, offer flexible scheduling with day, evening, and weekend shifts. This allows sales associates to tailor work hours around personal commitments while meeting store coverage needs.
Employers prioritize strong communication, adaptability, and technology proficiency. Having a customer-focused mindset and the ability to maintain an organized sales floor are crucial for standing out in local retail sales associate roles.
Some believe retail sales roles are solely transactional, but at American Freight, associates are pivotal in shaping customer experiences through consultative selling and teamwork. Flexibility and ongoing learning are key components, not just routine sales tasks.
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