Job Details
General Manager
ASP Americas Swimming Pool Company is Americas premier swimming pool service company. We have been operating for over 15 years with an outstanding reputation. We pride ourselves on providing "resort quality pool services". To do this we have built a team of dedicated, enthusiastic technicians who enjoy delivering resort-quality service and treating our customers with the utmost respect.Our Mission:At ASP, we create superior value for our customers in all that we do by leveraging technology, higher standards, knowledge and the relentless pursuit of excellence.
Because of our approach, we have earned loyal customers who expect and desire dependable, quality swimming pool solutions. We guarantee satisfaction with our services and do not require long-term contracts. We are fully licensed and insured and our team members are among the best in the swimming pool service industry.
We continue to grow and are seeking a solution-oriented and customer-focused General Manager to join our team. This position is responsible to provide excellent customer service, implement company marketing strategies, perform data entry and financial reporting, manage maintenance, service and renovation departments, and communicate effectively with the business owner.
The ideal person for this position will enjoy a blend of indoor and outdoor work. They will be a self-starter who has the ability to work independently with minimal oversight and guidance. They will handle all matters with integrity and embrace the concept and requirements of delivering "resort-quality service".Responsibilities:
Success in this position will be determined by the following measurable results:
- Developing, executing and monitoring the company marketing plan and budget
- Handling customer relationship management with superior communication and setting realistic expectations
- Executing all elements of day-to-day financials (receivable, payables, pricing, etc.)
- Management of staff with daily oversight of PoolOps software program and weekly meetings.
- Continual focus on employee retention and recruiting with an emphasis on continuing education by using the online training site.
- Communicating to the owner daily/weekly any issues encountered and recommending possible solutions to those issues.
- Acting with Integrity;
- Superior Knowledge;
- Passion for the Company;
- Customer Focus;
- Accountability and Discipline;
- Respecting Others;
- Excellence in ALL we do;
- Safety First at all Times.
- At least 1 year of management and/or accounting experience; swimming pool industry-related experience preferred.
- A valid driver's license with a clean driving record.
- The ability to lift up to 100 lbs.
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Freqently Asked Questions
Thriving as a General Manager in Slidell demands strong communication skills, decisive problem-solving, and a customer-centric mindset. Given the local market's emphasis on service excellence, the ability to motivate teams and uphold high-quality standards is essential for maintaining competitive advantage.
Unlike general management roles in retail or manufacturing, this position blends indoor administrative tasks with outdoor operational oversight. Managing pool service teams requires knowledge of maintenance schedules, safety protocols, and customer relationship management unique to the swimming pool industry.
A General Manager can advance into regional management or specialized operations roles, especially by leveraging expertise in service delivery and financial oversight. Continuous education and demonstrated leadership in managing diverse teams often unlock opportunities in larger markets or corporate leadership.
Better Northshore Jobs offers robust tools and training platforms that empower General Managers to implement marketing strategies and oversee financials effectively. Their focus on employee retention and development fosters a supportive environment for leadership growth within the pool services sector.
Managing customer expectations while ensuring seamless pool maintenance requires juggling scheduling complexities and team coordination. The role demands proactive communication with both clients and staff to uphold the company’s reputation for resort-quality service without compromising productivity.
Certifications related to pool maintenance safety and business management are highly regarded locally, as Slidell employers prioritize both operational expertise and regulatory compliance. Holding a valid driver’s license with a clean record also aligns with industry mobility requirements.
Slidell's growing residential market fuels steady demand for skilled General Managers, especially in sectors like pool services. Employers seek candidates who can blend hands-on operational management with strategic marketing, reflecting a competitive yet opportunity-rich environment.
General Managers in Slidell typically earn between $65,000 and $85,000 annually, influenced by the size of the company and industry specifics. Roles in specialized fields like pool services may offer additional incentives tied to customer satisfaction and operational performance.
At Better Northshore Jobs, General Managers utilize pool operations software to streamline scheduling, billing, and staff coordination. This integration enhances efficiency and ensures consistent communication, supporting the company’s commitment to superior customer experiences.
The company values integrity, accountability, and respect, expecting General Managers to model these principles daily. Upholding these ethics reinforces trust with clients and staff, which is crucial for sustaining long-term business success in the local market.
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