Fitness Counselor
Objective: To provide exceptional customer service to all members by setting up exercise programs and giving suggestions and assistance conerning exercise. To encourage participation of club designated fitness programs.
Reports to: Fitness Director
Game Plan:
1. Arrive 5 - 10 minutes early, dressed in appropriate uniform and prepared for the 1st appointment or job task.
2. To provide a minimum of one program check per hour.
3. Greet and meet 5 new members per day.
4. Provide safe and effective fitness programs.
5. To orient new members on proper use of equipment.
6. Observe fitness area to ensure member safety and enforce all rules and regulations.
7. To schedule and conduct fitness assessments.
8. Start and end appointments on time.
9. To maintain and clean the fitness equipment and fitness area.
10. To provide members with updated fitness techniques and knowledge by attending seminars, acquiring national certifications within 6 months and reading trade manuals.
11. To accelerate members goals by generating personal training contracts and performing personal training sessions.
12. To interact with members to assure satisfaction with their fitness program.
13. When not training, orienting, assessing, the counselor is expected to assist members with fitness needs, fulfill them, and constantly look for fitness equipment that needs attention.
14. Attend mandatory department meetings.
15. Consistantly promote ongoing activities to members.
Freqently Asked Questions
Colonial Heights has seen steady growth in fitness-related jobs, including Fitness Counselors. Demand is moderate with several local gyms and wellness centers hiring, making it a promising location for candidates with certification and hands-on experience in client program development.
Employers in Colonial Heights often prefer candidates with nationally recognized certifications such as ACE or NASM. These credentials enhance trust with members and align with regional health standards, boosting a Fitness Counselor’s employability at facilities like American Family Fitness.
Beyond technical fitness knowledge, mastering member engagement and safety enforcement is crucial. Fitness Counselors who can tailor exercise programs while maintaining a welcoming environment tend to excel in Colonial Heights’ health clubs, where personalized service is highly valued.
American Family Fitness emphasizes proactive member interaction, requiring counselors to greet new members daily and consistently promote club activities. This hands-on approach fosters community and supports member goal acceleration, setting it apart from more passive fitness roles.
Expect a dynamic schedule balancing member orientations, program assessments, and equipment maintenance. The role includes regular fitness checks and personal training sessions, demanding punctuality and a dedication to member satisfaction within a team-oriented environment.
Fitness Counselors in Colonial Heights typically earn between $30,000 and $40,000 annually, aligning with Virginia’s median for similar roles. Salaries may rise with certifications and experience, reflecting local cost of living and demand for qualified fitness professionals.
Fitness Counselors can advance to roles like Fitness Director or Personal Training Manager by obtaining certifications and demonstrating leadership. The company supports growth through ongoing education and performance tracking, encouraging counselors to expand their expertise and responsibilities.
While primarily full-time, there is some flexibility for part-time hours depending on club needs. The position’s structure, including scheduled appointments and member interaction, allows for adaptable shifts, making it suitable for candidates balancing other commitments.
Managing diverse member fitness levels and ensuring safety compliance are common challenges. Additionally, meeting daily new member greeting quotas and maintaining equipment cleanliness require strong multitasking skills and a proactive attitude in a busy fitness environment.
Fitness Counselors focus more on member orientation and program setup, while Trainers and Coaches often deliver personalized training sessions. In Colonial Heights, Counselors act as the first point of contact, ensuring members understand equipment use and club offerings before advanced training.