Shift Supervisor
Federal Way, WA, US, 98003
Compensation: $19.00 - $19.00 per hour plus tips.
Benefits:
- Paid Sick Time (Washington Paid Sick Leave or Seattle Sick and Safe time where applicable)
- Paid Vacation of 5 days per year, accruing at 1.54 hours per pay period
- FREE pizza, salad, and beverages
- Pet insurance
- Discounted gym membership
- Free counseling sessions
- Medical, dental and vision insurance eligibility based on hours worked
- 401(k) retirement
Summary
As a part of our Restaurants Leadership team, Shift Supervisors direct the Squad Crew to deliver amazing pizzas and salads to our guests with radical style and personalization. You set the example of what it means to serve, what it means to create a place and platform were everyone can experience pizza that is personal.
You will lead the making of pizzas for the veggie pilers, the pepperoni perfectionists, and the plant-based pioneers. Pizzas built for the carb cutters and the culinary experimentalist. Together we’re creating an experience were pizza is personal, and everyone belongs.
Over 70% of MOD Leaders are promoted internally. When we say everyone belongs it means support our employees reaching for what’s possible. United by a love of great food and good mentorship, our Squad helps each other get to where they are going.
Because at MOD; ALL PIZZAS ARE WELCOME!
Key Responsibilities
- Be an example of MOD values and behaviors and exemplify a service mindset through effective leadership
- Help create a MOD vibe that our customers expect
- Coach Shift Supervisors to keep the energy high and create a positive vibe on the shift
- Demonstrate, train and coach Squad in all methods for accomplishing store tasks
- Demonstrate knowledge of all Operational Standards and resources
- Partner with General Manager to engage the board community of our restaurant
Required Qualifications
- Minimum of 1 year of customer service or restaurant leadership
- Experience successfully leading, coaching, training, and motivating front line employees
- Ability to think strategically and act tactically
- Ability to stay calm and focused in busy restaurant operations
- Must be at least 18 years old
At our table,everyone has a place. Explore your inner pizza enthusiast and feel right at home.Apply todayto work in a restaurant that is also a social movement.
Nearest Major Market:SeattleNearest Secondary Market:BellevueJob Segment:Chef, Culinary, Operations, Hospitality
Freqently Asked Questions
MOD SUPER FAST PIZZA's shift supervisor position uniquely blends leadership with a vibrant culture focused on personalization and inclusivity. Unlike typical roles, it emphasizes coaching, maintaining a positive vibe, and fostering a social movement around pizza, making it stand out in Federal Way's competitive hospitality market.
A shift supervisor in this fast-paced setting must demonstrate calmness under pressure, strategic thinking combined with tactical action, and the ability to inspire and motivate a diverse squad. Effective communication and embodying the company’s values to set a service-centered example are vital for success.
The role offers substantial growth opportunities since over 70% of leaders at MOD SUPER FAST PIZZA advance internally. Developing skills in team coaching, operational management, and customer service can open doors to positions like general manager or higher leadership roles within the culinary and hospitality sectors.
Shift supervisors in Federal Way generally earn between $18 and $20 per hour. MOD SUPER FAST PIZZA offers a fixed $19 hourly wage plus tips, aligning competitively with local standards while adding benefits like paid sick leave, vacation, and free food, enhancing overall compensation.
Yes, apart from standard medical, dental, and vision insurance, the company offers distinctive perks such as pet insurance, discounted gym memberships, free counseling, and complimentary meals. These benefits support holistic employee well-being, setting MOD apart in the Federal Way hospitality sector.
Shift supervisors must manage busy shifts efficiently while maintaining high energy and a positive atmosphere. Balancing operational demands with team coaching and customer experience in a vibrant, fast-moving restaurant requires adaptability and strong multitasking skills.
This role demands active leadership that cultivates a unique 'mod vibe,' ensuring the squad delivers personalized pizzas with enthusiasm. Unlike traditional supervisory positions, it requires creating an inclusive environment where team members feel valued and guests receive exceptional service.
The culture emphasizes passion for quality food and mentorship, with a social movement mindset fostering inclusivity. Prospective supervisors should be ready to lead by example, nurture team collaboration, and engage deeply with the community to uphold the brand's spirited identity.
Shift supervisors partner with general managers to actively engage with the restaurant’s board community, promoting values that support inclusivity and personalized customer experiences. This integration strengthens ties between staff, customers, and local culture, elevating the dining experience.
Unlike some regional competitors, MOD SUPER FAST PIZZA places a stronger emphasis on internal promotions, personalized pizza crafting, and a social movement ethos. This fosters both career growth and a distinct workplace atmosphere that prioritizes belonging and innovation in culinary service.
Find The Related Jobs
Sonic Drive In
Shift Manager
Olympia, WA
Sonic Drive In
Shift Manager
Marysville, WA
Sonic Drive In
Shift Manager
Kent, WA
Sonic Drive In
Shift Manager
Puyallup, WA
Sonic Drive In
Shift Manager
Lacey, WA
Sonic Drive In
Shift Manager
Oak Harbor, WA
Jobseekers are also searching for