Balfour Beatty Investments - North America
Residential Maintenance Technician - Level III
Who we are
At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created whenWe Care—about our residents, our partners, our communities, and each other. Our culture of caring drives every aspect of our business, guiding us to always do the right thing and build meaningful connections as we fulfill the needs of our residents and partners with sincerity, empathy, and creativity.
Our Benefits
- Discretionary bonuses
- Medical and Dental Insurance 1st of the month following employment
- Health, Flexible Spending and Dependent Care Accounts
- Company paid life insurance
- 401K plan with employer matching
- Robust PTO to include, sick, floating holidays, vacation, and personal days
- 2 Volunteer Days per year
- Company paid short-term and long- term disability, parental leave.
- And more!
About the role
The Maintenance Technician is integral to meeting this objective, with responsibility for maintaining the overall physical condition of the community and providing world-class service to our valued residents. Our Maintenance Technicians diagnose maintenance issues, make necessary repairs and ensure all resident service requests and other community maintenance is completed in a timely manner
You may be eligible for a $500 net sign on bonus to be paid out in your first paycheck
About the Maintenance Technician Job Family
Balfour Beatty Communities' (BBC) Maintenance Technician Job Family was established to provide a structure around the maintenance function at BBC. This new framework will create levels around roles and responsibilities, while also attracting, retaining, and growing our maintenance employees! Come grow with us!
Each level has their own requirements as defined in the job description and have a training plan set in place to help you achieve the next level. The Maintenance Job Family has the following levels:
- Maintenance Trainee
- Maintenance Technician I
- Maintenance Technician II
- Maintenance Technician III
What you'll be doing
- Oversees one or more assets and supervise general maintenance engineers and technicians. Usually also has specific property maintenance responsibilities, including, but not limited to general maintenance and orderliness of property HVAC, mechanical, electrical, utilities and lighting systems. Including inspections and repairs. Experience level to direct mechanics, technicians, and outside contractors on assigned projects. Controls inventory of parts and equipment. Coordinate all Maintenance related / contractor activities.
- Ensuring the successful execution of all company safety and environmental policies and procedures.
- Delivering the highest level of resident satisfaction through responsive, consistent, positive and professional interactions.
- Working a rotating on call schedule to have 24/7 maintenance coverage
Who we're looking for
Qualified candidates will have:
- High school diploma or GED graduate level
- Minimum of 7 years of maintenance experience with no certificationsor4 years’ experience with EPA 608 Universal required.
- Approved designations or degree/license/certification(s) in at least one of the following
- HVAC, Plumbing, Electrical, Appliance Repair Certification or Carpentry.
- Demonstrated strong customer service skills
- Advanced knowledge in at least one of the following disciplines: electrical, plumbing, HVAC, carpentry.
- Ability to diagnose problems and implement repairs
- Ability to perform Quality Control on work and repairs completed
- Demonstrated ability to train on skill trades
- Demonstrated strong written and verbal communication skills.
- Strong time management skills.
- Ability to provide guidance and training to less senior technicians. Strong customer service skills.
- Required training for Maintenance Tech III completed within 15 months of hire/promotion date.
- Valid, state-issued driver’s license with a safe driving record is required.
Typical Physical Demands:
Regularly use hands to manipulate tools, machinery, equipment, supplies, and office equipment. Frequently stand, reach with hands and arms, climb ladders, balance, and stoop. Sit and stand to do clerical work. Regularly lift and move equipment and supplies up to 50-75 lbs.
Typical Work Conditions:Work is performed in and outside a maintenance/machinery environment and in and outside residential properties. Employee frequently interacts directly with residents, maintenance, and communities’ staff during the workday.
Balfour Beatty Communities is part of Balfour Beatty Investments and Balfour Beatty, plc, an international group that finances, develops, builds, and maintains infrastructure assets.
Pay Rate: $28.00 hr.
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Freqently Asked Questions
In West Point, NY, certifications like EPA 608 Universal and HVAC, plumbing, or electrical licenses significantly boost a Residential Maintenance Technician's qualifications. Local employers prioritize these credentials due to regulatory standards and the complexity of maintaining residential systems typical in this region.
West Point experiences moderate demand for Residential Maintenance Technicians, driven by ongoing residential development and military community needs. Candidates with advanced certifications and experience in HVAC or electrical trades tend to stand out amidst steady regional hiring.
A typical day involves diagnosing and repairing HVAC, electrical, plumbing, and structural issues; supervising junior technicians; managing maintenance inventories; and ensuring resident satisfaction through prompt service. Balancing physical labor with technical troubleshooting is key.
Technicians often move from entry-level to senior roles by acquiring certifications and demonstrating leadership skills. Advancing to levels like Maintenance Technician III involves supervising teams, managing complex projects, and expanding expertise across multiple trades.
This role offers hourly pay around $28 in West Point, NY, reflecting the technical skill level and responsibility. Additional benefits like bonuses and comprehensive insurance often complement this competitive wage to attract skilled technicians.
At Balfour Beatty Campus Solutions, technicians benefit from structured career paths, extensive training, and a culture emphasizing resident care. The role includes unique perks like discretionary bonuses and volunteer days, enriching both professional growth and community engagement.
Balfour Beatty offers a tiered maintenance technician framework with tailored training plans to help employees advance from trainee to level III. This structured approach fosters continual learning, certification attainment, and leadership opportunities within the company.
Technicians often navigate weather-related wear, historical building maintenance, and coordinating with military community schedules. Balancing timely repairs with safety protocols and resident interactions in a dynamic environment demands adaptability and technical precision.
Commuting within West Point is generally manageable due to the area's compact size, but technicians should consider variable schedules, including on-call shifts. Proximity to military installations and residential complexes often influences daily travel patterns.
Strong problem-solving in HVAC, electrical, plumbing, and carpentry is crucial, alongside effective communication and supervisory capabilities. Mastery of safety standards and customer service ensures both technical success and resident satisfaction in this role.
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