Ralph Lauren

Career Opportunity

General Manager

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Company Description

Position Overview

Essential Duties & Responsibilities

Direct responsibility for sales and profit performance, ensuring sales & margin goals are metOwn strategic planning and execution of company initiatives, optimizing impact for your store locationCreate a consistent customer experience aligned to RL brand expectations by setting a vision to inspire your store teamShape a client development strategy and lead community outreach efforts in your marketSet talent strategy for your store, building and developing a team with the customer at its core, who can deliver on your visionSource, recruit and retain high performing talent through continuous feedback and coachingEducate and train team to build new skills and enhance capabilitiesMaintain exceptional productivity standards through impeccable process management including inventory and store shrink goalsChampion use of new technology in support of New Ways of Selling techniques and More Ways to Shop to drive business resultUphold all company policies and proceduresProvide feedback to cross-functional partners, identifying high profit potential and category business trends for your store marketEnsure sales floor and all store standards exceed expectations at all timesCreate an inclusive environment aligned to core Ralph Lauren Company values and Cultural Focus Areas

Experience, Skills & Knowledge

College Degree or equivalent a plusRetail Management or similar industry experience in a complex, high-volume or high-profile specialty environment preferredAbility to effectively communicate with customers and store personnelAbility to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderatelyAbility to operate the register, stand, move and walk for multiple hoursAbility to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)Proven track record of success, including a demonstrated ability to build and maintain positive working relationships with customers, management and co-workers.Business acumenStrong planning and prioritization/time management skills