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Retail Sales Associate
American Freight
Location : Jasper, TN, 37347
Job Type : Full Time
Date Posted : 2 December 2025
Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Thriving in a retail sales role in Jasper demands strong communication, product knowledge, and adaptability to technology like POS systems. Being proactive in identifying customer needs and maintaining a well-organized sales floor also significantly boosts success in this role.
Daily tasks often include assisting customers with product choices, managing transactions, restocking merchandise, and collaborating with team members. Staying updated on product features and promotions ensures associates can provide informed advice and create a positive shopping experience.
Entry-level retail associates can advance to supervisory or management roles by demonstrating leadership, sales achievements, and a deep understanding of store operations. Continuous learning and flexibility with schedules often accelerate growth within retail chains.
American Freight emphasizes consultative sales paired with technology usage to enhance customer experience. The culture encourages teamwork and ongoing training, making it a dynamic environment compared to traditional retail stores.
Besides standard retail duties, associates at American Freight integrate online inventory tools to assist customers when items aren't physically in-store, fostering a seamless service blend of digital and in-person sales.
Retail Sales Associates in Jasper typically earn between $11 and $14 per hour, slightly below the national average due to local cost of living. However, flexible hours and potential bonuses often supplement base wages.
Jasper's retail sector shows moderate hiring activity, making it a balanced market for applicants. Job seekers benefit from steady opportunities but should highlight flexibility and customer service skills to stand out.
Given Jasper’s smaller city layout, most associates experience manageable commutes. However, evening and weekend shifts might require planning around limited public transport, so personal vehicle access can be a key factor.
While formal certifications aren't mandatory, training in customer service, basic sales techniques, and familiarity with POS software greatly enhance employability. Local workshops or online courses can provide valuable credentials.
American Freight offers flexible scheduling options, especially for part-time associates, accommodating day, evening, and weekend availability to help employees manage work-life balance effectively.
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