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Retail Sales Associate
American Freight
Location : Radcliff, KY, 40160
Job Type : Full Time
Date Posted : 2 December 2025
Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Radcliff's retail sector sees moderate competition for sales associate roles, with American Freight being a notable employer. Candidates with flexible schedules and strong customer service skills tend to stand out in this local market.
While formal certifications aren't mandatory in Radcliff's retail field, training in point-of-sale systems and customer engagement techniques can give applicants an edge, especially for roles at stores like American Freight.
Key skills include active listening, product knowledge, and proficiency with sales technology. American Freight values associates who can effectively navigate inventory systems while delivering personalized customer solutions.
Starting as a retail sales associate can lead to supervisory or management positions. Gaining expertise in sales analytics and customer relationship management opens pathways to roles like store manager or regional sales coordinator.
These associates balance customer interactions with restocking merchandise, maintaining store appearance, and processing transactions. Flexibility in shifts, including weekends and evenings, is common to meet store demands.
American Freight supports diversity and provides flexible scheduling options, fostering an inclusive environment. Associates benefit from ongoing training and teamwork-focused culture to enhance customer experience.
Yes, associates often assist customers by navigating the company website to find products unavailable in-store, blending digital tools with in-person service to improve sales outcomes.
Retail sales associates in Radcliff typically earn between $11 and $14 per hour, depending on experience and shift schedules. American Freight positions may offer additional benefits linked to performance.
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