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Retail Sales Associate
American Freight
Location : Orange Lake, FL, 32681
Job Type : Full Time
Date Posted : 2 December 2025
Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Success in Orange Lake's retail environment demands strong interpersonal skills, adaptability to flexible schedules, and proficiency with POS systems. Familiarity with local customer preferences and a proactive sales approach enhances performance for retail sales associates in this community.
Retail sales associates primarily focus on personalized customer engagement, product knowledge, and sales transactions, unlike stock or operations roles which emphasize inventory management. This position balances direct sales with merchandising and customer support duties to drive store profitability.
Retail sales associates often progress to supervisory or management roles by demonstrating leadership, sales expertise, and customer service excellence. Gaining experience in merchandising and inventory control can also open doors to specialized retail operations positions.
American Freight values flexibility and customer-centric skills, offering both full-time and part-time roles with adaptable schedules. Their hiring emphasizes candidates capable of leveraging technology for customer solutions and maintaining a well-organized sales floor.
Associates at American Freight use digital tools to navigate inventory beyond the store, facilitate online orders, and provide seamless customer service. This tech integration helps bridge in-store and online experiences, elevating sales support effectiveness.
The Orange Lake area sees moderate demand for retail sales associates, with competition influenced by seasonal retail cycles. Applicants benefit from highlighting flexibility, local customer knowledge, and multi-tasking abilities to stand out.
While no mandatory certifications exist, completing customer service workshops or retail sales courses offered by Florida-based community colleges can enhance a candidate's skills and appeal within Orange Lake's retail sector.
Retail sales associates in Orange Lake typically earn between $11 and $15 per hour, depending on experience and store policies. American Freight offers competitive wages aligned with local market rates and may include performance incentives.
American Freight encourages collaboration by having sales associates partner with cashiers and support staff to assist customers efficiently, manage inventory, and maintain store presentation, fostering a cooperative work environment.
A frequent misunderstanding is that retail sales roles are purely transactional. At American Freight, associates engage deeply with customers, utilize technology for problem-solving, and contribute to merchandising strategies, making the job dynamic and customer-focused.
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