The Warehouse Associate position exists to ensure effective movement and management of inventory between the dock, sales floor, product repair, customer pickup and delivery. This role ensures the proper evaluation and shipping of merchandise and managing inventory flow. The Warehouse Associate is also responsible to unload trailers (Receiving). Individual contributor within a designated unit.
Job Duties:
- Fills order requests, stage merchandise and load for timely shipments (Shipping).
- Evaluates products and moves to designated zones for processing (Receiving)
- Moves merchandise between dock, stockroom staging area, sales floor, customer pick-up or delivery, and removal of 'sold' merchandise from sales floor
- Audits and maintains accuracy of HFM (Hold for Merchandise) staging area
- Responsible for the assembly merchandise
- Assembles and disassembles fixtures for seasonal flexes or floor plan changes
- Processes receipts and ensures inventories are controlled, monitored, and logged
- Creates required documentation to log all shipments and deliveries to customers
- Ensures customer service through timely, attentive and friendly service during all customer pick-ups and inquiries
- Reports and responds to Store Management about unsafe and/or unethical conditions
- Develops "team" environment with the sales floor, providing timely movement of merchandise setting floor to presentation standards
- Protects Company assets by following company policies and direction for customer pick-up procedures
- Performs daily housekeeping, including cleaning and straightening, etc.
- Miscellaneous duties as required, including as extra sales help as needed once cross trained
- Moves merchandise between dock, sales floor, customer pick-up or delivery and removal of 'sold' merchandise from sales floor in a timely manner
- Maintains safe/clean receiving area
- Assists customers by delivering items to their car, assisting them in loading and securing of merchandise
Requirements:
Must be able to lift and move at least fifty (50) pounds in weight to maintain flow and replenishment of merchandise.American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment. The Company maintains an internal complaint procedure to address any concerns regarding the hiring process.
Freqently Asked Questions
Springfield's growing logistics sector has increased openings for warehouse associates, with moderate competition due to steady retail activity. Candidates with experience in inventory movement and shipping processes often gain an edge in this Midwest hub.
While formal certifications aren’t mandatory for most warehouse positions in Springfield, forklift operation and OSHA safety training are highly valued. Employers like American Freight prefer candidates familiar with handling merchandise flow and safety compliance.
Expect frequent lifting of items up to 50 pounds, moving merchandise between zones, and standing for long periods. Springfield warehouse jobs emphasize stamina and careful handling to maintain smooth inventory transitions across docks and sales floors.
Yes, many start in entry-level warehouse associate positions and move up to supervisory or logistics coordinator roles. Springfield’s expanding distribution centers offer pathways for associates who develop operational skills and leadership capabilities.
American Freight emphasizes teamwork between warehouse and sales floor staff, incorporating customer interaction during pickups. Their associates also handle assembly and fixture adjustments, offering a more dynamic and customer-facing warehouse experience.
The role combines inventory management, shipment processing, and customer service at pickup points. Associates are expected to maintain accuracy in merchandise flow and support store presentation standards, reflecting American Freight’s operational priorities.
Warehouse associates in Springfield typically earn between $13 to $17 per hour, depending on experience and company. Positions at American Freight align with this range, offering competitive wages for full-time associates handling shipments and inventory control.
Logistics warehouse associates focus more on coordinating inbound and outbound shipments, ensuring inventory accuracy, and managing documentation. This contrasts with general warehouse associates who may concentrate more on physical handling and floor stocking activities.
Reliability, physical endurance, and attention to detail are essential. Springfield employers also value candidates who can navigate between dock, stockroom, and sales floor efficiently while providing courteous customer assistance.
Associates frequently assist customers during pickups, helping load merchandise and answering inquiries. This customer service aspect distinguishes American Freight’s warehouse roles from purely backend logistics positions.
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